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Humana Spotlights Commitment to Addressing Social Determinants of Health in 2018 Corporate Social Responsibility Report

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Report details how Humana is working to inspire health & well-being
for the people and communities the company serves

Humana Inc. (NYSE:HUM), one of the nation's leading health and
well-being companies, today released its 2018
Corporate Social Responsibility (CSR) report
. In the comprehensive
report, Humana details its continuing commitment to helping the
individuals and communities it serves live their best lives by expanding
and improving access to affordable healthcare.

This press release features multimedia. View the full release here:
https://www.businesswire.com/news/home/20190516005165/en/

"At Humana, we see firsthand the impact that access to quality,
affordable care has on our members and employees," said Bruce D.
Broussard, Humana's President and Chief Executive Officer. "Throughout
our 2018 CSR Report, we've highlighted many of the ways we're working to
improve the ‘health of care' – from our focus on integrated care
delivery, to our work in value-based care, to our companywide efforts to
address social determinants of health that impact the health and lives
of the people we serve."

In 2018, Humana heightened its focus on initiatives targeting social
determinants of health – conditions in the places where people live,
learn, work and play, such as social isolation, food insecurity, and
lack of transportation access – that can often result in roadblocks to
good health. Humana's wide-ranging capabilities uniquely position the
company to address health outside of the doctor's office – and deliver
integrated care that can improve people's health and quality of life.

Humana's 2018 CSR Report highlights the company's commitment to
providing whole-person healthcare, investments in supporting healthy
communities, and dedication to achieving sustainable growth through
responsible business practices and environmental stewardship. The report
features several examples of how Humana is inspiring health and
well-being:

For Each Person:

  • Humana Employees: In 2018, Humana achieved its employee Bold
    Goal, increasing employees' Healthy Days by 20 percent, as measured by
    the Centers for Disease Control and Prevention's Healthy Days tool.
    Since 2012, Humana employees have gained 2.3 million more Healthy
    Days, or roughly an extra week of better days per year for each
    employee. The company set a new goal to achieve 500,000 more Healthy
    Days for employees by the end of 2022, using 2018 as a baseline.
  • Integrated Care: Humana teamed up with Walgreens to provide
    easier access to primary care and other services for seniors in the
    Kansas City, Missouri area. Two newly established Partners in Primary
    Care clinics at Walgreens stores in the region combine primary care,
    pharmacy, in-person health plan support and other services for
    Medicare beneficiaries. Additionally, through completing its minority
    ownership acquisitions of Kindred at Home and Curo Health, Humana
    began testing and learning new care and payment models in five
    communities – to improve health outcomes of members with multiple
    chronic conditions.
  • Opioid Addiction: As part of the national effort to combat
    opioid overuse, Humana set a goal to reduce the number of members
    receiving opioid prescriptions greater than 100 morphine milligram
    equivalent (MME), a dosage that raises the risks of opioid overdose,
    by 40 percent. In 2018, Humana closed in on its goal, reducing the
    number of members receiving prescriptions greater than 100 MME by 36
    percent.

For Each Community:

  • Bold Goal: From 2015 to 2018, Humana Medicare Advantage members
    in Humana's original seven Bold Goal communities, places where Humana
    is working to achieve its goal of helping people improve their health
    20 percent by 2020, experienced a 2.7 percent improvement in their
    Healthy Days. Meanwhile, Humana seniors in San Antonio improved their
    Healthy Days by 9.8 percent, marking the halfway point toward their
    Bold Goal. The company screened more than 500,000 people for social
    determinants of health needs in these Bold Goal communities and
    developed toolkits to help physicians screen for and address social
    isolation, loneliness, and food insecurity in patients.
  • The Humana Foundation: In 2018, the Humana Foundation invested
    $7.4 million in nine organizations located in Bold Goal communities as
    part of its new community investment strategy focused on creating
    sustainable results addressing social determinants of health. (See
    video links below.) The Foundation aims to co-create communities where
    leadership, culture and systems work to improve and sustain long-term
    positive health outcomes.

For the Future:

  • Environmental Goals: In 2018, Humana set new environmental
    targets for greenhouse gas emissions and waste, using a 2017 baseline,
    with a goal to reach or exceed the targets by the end of 2022.
    • Humana set a new goal of 2.1 percent year-over-year greenhouse gas
      emissions reduction, and exceeded the 2.1 percent reduction in
      2018. The goal covers Humana's portfolio of owned and leased
      properties under direct company control. Sustainability-investment
      projects and building-optimization changes have made most of the
      impact.
    • The waste goal was set at 60 percent waste diversion. By recycling
      and reusing more, and sending less waste to landfills, Humana is
      currently ahead of its waste-diversion goal – achieving a rate of
      60.3 percent at the sites where Humana and its vendors manage
      waste and recycling services.
  • Inclusion & Diversity: In 2018, Humana formed GenUs, a
    multigenerational network resource group (NRG) that helps employees
    create and celebrate intergenerational connections. The company also
    established nine new Inclusion & Diversity (I&D) Councils to foster
    employee inclusion and belonging within the changing landscape of the
    workforce.

CSR Report Videos

To learn about the Humana Foundation's collaboration with nonprofits in
the strategic investment program's first year, view these videos
featuring San Antonio partner organizations:

  • Older Adults Technology Services (OATS) received an investment
    to address social isolation. The Senior
    Planet San Antonio program
    reduces isolation and loneliness and
    increases social connections by engaging seniors through free access
    to internet-connected technology and training courses.
  • San Antonio Food Bank received an investment to impact food
    insecurity and social isolation by creating a Senior
    Wellness Intervention Model program
    . The program assists seniors
    who screen positive for food insecurity and social isolation with
    comprehensive services that stabilize their household and address
    prevalent health issues.

CSR Report Materiality Assessment & Reporting Standard

In the fall of 2018, Humana completed a third-party materiality
assessment – including interviews and surveys with more than 1,000
stakeholders from across the country in an effort to learn what
corporate responsibility topics are of the greatest significance to
them. The assessment engaged employees, members, healthcare providers,
suppliers and community partners. Details of this materiality assessment
are included in the CSR Report.

Humana collected and reported its 2018 CSR Report in accordance with the
Global Reporting Initiative (GRI), the world's most recognized standards
for environmental, social and governance reporting. GRI is an
independent international organization that helps businesses,
governments and other organizations understand and communicate the
impact of business on critical sustainability issues.

To learn more about Humana's accomplishments and continuing work to
inspire health and well-being, read the full 2018 CSR Report (www.humanacsrreport.com).

About Humana

Humana Inc. is committed to helping our millions of medical and
specialty members achieve their best health. Our successful history in
care delivery and health plan administration is helping us create a new
kind of integrated care with the power to improve health and well-being
and lower costs. Our efforts are leading to a better quality of life for
people with Medicare, families, individuals, military service personnel,
and communities at large.

To accomplish that, we support physicians and other healthcare
professionals as they work to deliver the right care in the right place
for their patients, our members. Our range of clinical capabilities,
resources and tools – such as in-home care, behavioral health, pharmacy
services, data analytics and wellness solutions – combine to produce a
simplified experience that makes healthcare easier to navigate and more
effective.

More information regarding Humana is available to investors via the
Investor Relations page of the company's web site at www.humana.com,
including copies of:

  • Annual reports to stockholders
  • Securities and Exchange Commission filings
  • Most recent investor conference presentations
  • Quarterly earnings news releases and conference calls
  • Calendar of events
  • Corporate Governance information

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