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Humana and Doctor on Demand Launch Virtual Primary Care Plan to Bring More Services with Lower Costs to Patients, Insurers, and Employers


With Virtual Primary Care Physicians, Humana's On Hand™ Gives
Patients Control of Their Healthcare

On Demand®
and Humana
(NYSE:HUM) today announced the launch of On Hand™, an
innovative and affordable health plan that centers on comprehensive
virtual primary care. This new plan design represents a paradigm shift
in healthcare where patients will have access to comprehensive, quality
care from doctors without having to visit a doctor's office, available
at significantly lower monthly premiums.

This press release features multimedia. View the full release here:

"By partnering with Doctor On Demand, Humana is leading the market with
a modern approach to meeting the health plan needs of employers and
employees," said Chris Hunter, Humana's Group & Military segment
president. "Through virtual care delivery, On Hand gives employers the
opportunity to affordably offer healthcare benefits to employees without
sacrificing comprehensive, quality care."

Employers and members who elect On Hand as their primary care plan will
gain access to a breadth of in-network virtual care services, as well as
an expanded clinical care team to help navigate the healthcare system.
Patients will have one dedicated primary care physician and access to
preventive care, urgent care and behavioral health all through
convenient video visits. Patients will also get access to their digital
health records and have more control over how they are shared. If
needed, patients will receive doctor or specialist referrals for
in-person visits that stay within Humana's network, all supported by the
clinical care team to help seamlessly coordinate continued care.

Virtual care not only improves access, but also creates new
opportunities to provide high-value health insurance for lower-premium
costs. On Hand costs significantly less than the average standard plan
today. There is also $0 copay for doctor visits using Doctor On Demand
and a $5 copay for common labs and prescriptions.

On Hand features include:

  • A dedicated primary care provider that creates a stronger
    patient-provider relationship
  • Access to board-certified physicians, psychiatrists, psychologists,
    and nurse practitioners
  • Wellness visits to track overall patient health, as well as detect any
    health concerns
  • In-network referrals and care coordination resulting in lower costs
  • Standard medical device kit consisting of a digital blood pressure
    cuff, thermometer, and log
  • Video visits and secure messaging

"By offering full mind and body care through our expanded clinical care
team and fully-integrated technology platform, we're putting the patient
first and introducing continuity of care not previously available
through virtual care solutions," said Hill Ferguson, CEO of Doctor On
Demand. "We're thrilled to partner with Humana to offer this new health
plan, one that improves access to high-quality care while reducing
overall healthcare costs to the consumer and the health plan alike."

About Doctor On Demand

Doctor On Demand, the nation's leading virtual care provider, is
reimagining what healthcare looks like for today's world. Doctor on
Demand's nationwide healthcare platform puts the patient first by
providing access to board-certified physicians, psychiatrists, licensed
psychologists and a care coordination team via video visits, voice and
messaging. Doctor On Demand has a satisfaction rating of 4.9 out of 5
stars across the iTunes store and Google Play, and has become the
virtual care provider of choice for hundreds of enterprise customers,
including four of the Fortune 10 companies, and over two dozen health
plan partners. Through its mobile application and website, consumers can
access quality care in all 50 states with an average wait time of five
minutes, 24 hours a day, seven days a week.

Doctor On Demand delivers services through employers, health plans, and
directly to consumers. While insurance isn't required, tens of millions
of Americans enjoy covered medical and behavioral health visits,
including full mind and body services: preventive care, chronic care,
urgent care, and behavioral health.

Doctor On Demand's mission is to improve the world's health through
compassionate care and innovation. It is headquartered in San Francisco
with offices in Minneapolis and Washington, D.C. To access Doctor On
Demand, download the app (iTunes or Google Play) or visit

On Hand™ is the first-in-market implementation of Synapse, Doctor On
Demand's new virtual care platform delivering next generation primary
care. With Doctor On Demand's national medical practice of employed
board-certified physicians, Synapse is able to meet the needs of
patients who want the option to see the same physician virtually and
have continuity of care. Synapse also enables virtual care coordination
to ensure the continuum of care is seamless and within network.

On Hand will begin rolling out to Humana members beginning June 2019. To
learn more, visit

About Humana

Humana Inc. is committed to helping our millions of medical and
specialty members achieve their best health. Our successful history in
care delivery and health plan administration is helping us create a new
kind of integrated care with the power to improve health and well-being
and lower costs. Our efforts are leading to a better quality of life for
people with Medicare, families, individuals, military service personnel,
and communities at large.

To accomplish that, we support physicians and other healthcare
professionals as they work to deliver the right care in the right place.
Our range of clinical capabilities, resources and tools – such as
in-home care, behavioral health, pharmacy services, data analytics, and
wellness solutions – combine to produce a simplified experience that
makes healthcare easier to navigate and more effective.

More information regarding Humana is available to investors via the
Investor Relations page of the company's web site at,
including copies of:

  • Annual reports to stockholders
  • Securities and Exchange Commission filings
  • Most recent investor conference presentations
  • Quarterly earnings news releases and conference calls
  • Calendar of events
  • Corporate Governance information

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