Market Overview

Kohl's Announces Expansion of Amazon Returns to All Kohl's Stores Nationwide


Amazon customers will now have free, easy returns in all Kohl's
stores starting this summer

Kohl's (NYSE: KSS) today announced that all Kohl's stores will be accepting free,
convenient, unpackaged returns for Amazon customers starting in July.
Kohl's and Amazon first worked together in 2017 to pilot the returns
program, which is currently operating in 100 stores in the Los Angeles,
Chicago and Milwaukee markets. Kohl's and Amazon will roll out the
program to all of Kohl's more than 1,150 locations across 48 states.
Kohl's will accept eligible Amazon items, without a box or label, and
return them for customers for free, providing additional service and
convenience to Amazon customers.

"We are thrilled to bring Amazon Returns at Kohl's to all of our stores
across the country," said Michelle Gass, Kohl's chief executive officer.
"Amazon and Kohl's have a shared passion in providing outstanding
customer service, and this unique partnership combines Kohl's strong
nationwide store footprint and omnichannel capabilities with Amazon's
reach and customer loyalty. This new service is another example of how
Kohl's is delivering innovation to drive traffic to our stores and bring
more relevance to our customers."

Amazon Returns at Kohl's creates convenient locations for Amazon
customers to return eligible merchandise to their local
Kohl's store. These items can be returned free of charge regardless of
return reason and regardless of whether the items are packaged or
unpackaged for shipping. Kohl's will package and send all returned items
to Amazon returns centers on behalf of customers, making the return
process even easier.

Last month, Kohl's also announced that it will expand its product
relationship with Amazon by carrying Amazon products in more than 200

Cautionary Statement Regarding Forward-Looking

This press release contains forward-looking statements within the
meaning of the Private Securities Litigation Reform Act of 1995. Kohl's
intends forward-looking terminology such as "believes," "expects,"
"may," "will," "should," "anticipates," "plans," or similar expressions
to identify forward-looking statements. Such statements are subject to
certain risks and uncertainties, which could cause Kohl's actual results
to differ materially from those projected in such forward-looking
statements. Such risks and uncertainties include, but are not limited
to, those that are described in Item 1A in Kohl's most recent Annual
Report on Form 10-K and as may be supplemented from time-to-time in
Kohl's other filings with the SEC, all of which are expressly
incorporated herein by reference. Forward-looking statements relate to
the date initially made, and Kohl's undertakes no obligation to update

About Kohl's

Kohl's (NYSE:KSS) is a leading omnichannel retailer with more than
1,100 stores in 49 states. With a commitment to inspiring and empowering
families to lead fulfilled lives, Kohl's offers amazing national and
exclusive brands, incredible savings and an easy shopping experience in
our stores, online at and on Kohl's mobile app. Since its
founding, Kohl's has given more than $700 million to support communities
nationwide, with a focus on family health and wellness. For a list of
store locations or to shop online, visit For more information
about Kohl's impact in the community or how to join our winning team,
visit or
follow @KohlsNews on

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