Market Overview

Startek Receives 2019 Top 50 Digital Edge Award from IDG


Startek, Inc. (NYSE:SRT), a global provider of customer experience
management solutions, has received the 2019 Top 50 Digital Edge Award
from the CIO Executive Council and IDG at the AGENDA19 Conference.
Startek received the award for its innovative automation project
developing and implementing its proprietary IT helpdesk chatbot.

The AGENDA19 Conference is a business leadership conference focused on
driving companies forward in an ever-changing technological environment.
Each year the conference focuses on the most pressing issues in business
and technology. The Digital Edge Awards honor the top 50 innovators that
are transforming organizations and driving business success in IT across
all industries, including local, state and federal government
organizations. Recipients were selected by a panel of executive peers
who evaluate projects based on complexity, scale, outcomes and

In addition to accepting the award, Startek's Global CIO Wayne White and
Global VP of IT Solutions and Transformation Art Burt participated in
roundtable discussions on the future of innovation and how to
consistently provide value to clients in a rapidly changing business

"Startek is at the forefront of integrating advanced technologies with
exceptional human capital to deliver best-in-class, omnichannel
solutions on a global scale," said Lance Rosenzweig, president and
global CEO of Startek. "Receiving this award and being recognized as a
leader in digital innovation is a major accomplishment for our team and
further solidifies our position as an industry-leading CX services
provider. By leveraging advanced technologies supported by the science
of human communication, we're helping clients accelerate their digital
transformations while bringing true human dialogue back to their
customer engagements."

Wayne White, global CIO of Startek, commented: "This award is the first
major recognition of its kind for Startek since our business combination
with Aegis. It is a testament to our creative spirit and drive to
consistently enhance our CX platform, which includes leading AI
technologies to automate transactions and our proprietary Ideal Dialogue
suite of services that improves the customer experience through engaging
conversation. We will continue to develop and implement transformative
technologies to solve problems for our clients by challenging the status
quo and further driving innovation into the future."

About Startek

Startek is a leading global provider of customer experience management
solutions. The company provides business process outsourcing and
technology services to corporations around the world across a range of
industries. Operating under the Startek and Aegis brands, the company
has approximately 47,500 outsourcing experts across 58 delivery campuses
worldwide that are committed to enhancing the customer experience for
clients. Services include omnichannel customer care, customer
acquisition, order processing, technical support, receivables management
and analytics through automation, voice, chat, email, social media and
IVR, resulting in superior business results for its clients. To learn
more about Startek's global solutions, please visit

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