Market Overview

JetBlue Awarded for "Best Regional Business Class" and Overall "Passenger Comfort" in North America by TripAdvisor


JetBlue (NASDAQ:JBLU) today announced it has been recognized in the
2019 TripAdvisor Travelers' Choice® Awards for Airlines,
picking up the top honor for "Best Regional Business Class" and
"Passenger Comfort" in North America. TripAdvisor has recognized the
world's top carriers based on the quantity and quality of reviews and
ratings for airlines worldwide gathered over a 12-month period.

The accolades comes as JetBlue rolls out its newest Airbus A320 cabin
experience, which officially took flight last month. The second and
final phase of the airline's interior cabin restyling initiative
introduces a new era of comfort and connectivity to travelers, bringing
to the skies the widest seats available for this aircraft, an
unparalleled inflight entertainment (IFE) experience with 100+ channels
of DIRECTV and hundreds of free movies and shows, expanded coverage of
free Fly-Fi® broadband connectivity almost everywhere JetBlue flies and
much more. JetBlue's Airbus A320 aircraft, which make up the majority of
the airline's fleet, are being updated for the first time since the
airline disrupted the industry with onboard live television and
all-leather seats in 2000.

Additionally, JetBlue continues to expand its premium Mint experience on
cross-country routes and in the Caribbean and Latin America. Currently,
the airline operates more than 80 daily Mint flights in 15 JetBlue
cities. On most of these routes, JetBlue is the only airline to offer
regularly scheduled flights with a lie flat seat, which complements
other Mint amenities including tapas-style dining curated by New York
City's Saxon + Parole, Hayward and Hopper amenity kits, dessert from
local artisanal ice cream makers and award-winning service from
hospitality trained crewmembers.

"This recognition from TripAdvisor and our JetBlue customers underscores
our long-standing commitment to provide the best customer experience,
whether it is on the ground or at 35,000 feet," said Ian Deason, senior
vice president, customer experience, JetBlue. "Thanks to the dedication
of 22,000+ crewmembers, our unique culture and continued investment in
our aircraft, we are able to inspire humanity throughout all touchpoints
of the travel journey."

"Congratulations to JetBlue for being named a Travelers' Choice Airlines
winner this year. This prestigious award recognizes travelers' favorite
airlines worldwide based on review data from our global community," said
Bryan Saltzburg, president of TripAdvisor Flights, Cruise & Car. "This
consumer accolade is a testament to outstanding service, world-renowned
quality and amazing value. The JetBlue team should be proud of their
award, as travelers around the globe have said this airline is among
their preferred carriers when choosing to fly."

To read TripAdvisor traveler reviews and opinions of JetBlue, go to

For the complete list of Travelers' Choice award-winning airlines for
2019, visit:

About JetBlue Airways

JetBlue is New York's Hometown Airline®, and a leading carrier in
Boston, Fort Lauderdale-Hollywood, Los Angeles (Long Beach), Orlando,
and San Juan. JetBlue carries more than 42 million customers a year to
100+ cities in the U.S., Caribbean, and Latin America with an average of
more than 1,000 daily flights. For more information please visit

About TripAdvisor

TripAdvisor, the world's largest travel site*, enables travelers to
unleash the full potential of every trip. With over 730 million reviews
and opinions covering the world's largest selection of travel listings
worldwide – covering approximately 8.1 million accommodations, airlines,
experiences, and restaurants – TripAdvisor provides travelers with the
wisdom of the crowds to help them decide where to stay, how to fly, what
to do and where to eat. TripAdvisor also compares prices from more than
200 hotel booking sites so travelers can find the lowest price on the
hotel that's right for them. TripAdvisor-branded sites are available in
49 markets, and are home to the world's largest travel community of 490
million average monthly unique visitors**, all looking to get the most
out of every trip. TripAdvisor: Know better. Book better. Go better.

The subsidiaries and affiliates of TripAdvisor, Inc. (NASDAQ:TRIP) own
and operate a portfolio of websites and businesses, including the
following travel media brands:,,,,,,

*Source: Jumpshot for TripAdvisor Sites, worldwide, December 2018

**Source: TripAdvisor internal log files, average monthly unique
visitors during seasonal peak in Q3 2018

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