Market Overview

Forrester Foresees The Future of IT


CAMBRIDGE, Mass., Jan. 24, 2019 /PRNewswire/ -- The success of firms is now in great part determined by their ability to exploit technology to its highest potential. This reality is bringing about a very different future for the IT organization where technology-driven innovation will be a core competency --- and the boundaries between IT and the business will fade. A number of forces — from customers to executive leadership — are combining to compel IT to take a larger role in the business and ensure that technology creates new capabilities that shape and guide a firm's strategy and operations.

The future of IT is the best business response to unrelenting market forces.

The future of IT will have implications in five key areas, and firms can watch for these signals to understand if and when immersive IT is approaching:

1.     Boards and CEOs will look beyond financials to value IT: Stakeholders will become fluent about technology choices and how to use business technology for strategic advantage.

2.     Budget allocations will go to real-time: More organizations will shift away from annual budget cycles, embracing a more flexible funding model for easy reallocation of budget, human capital, and tech-driven innovation.

3.     Shadow IT will evaporate: Business leaders will move into an immersive partnership with IT, creating teams with members who bring IT technology skills and business instincts on capitalizing on existing and emerging technologies.

4.     CIO personas will multiply: The changing role of the CIO will move from a support function to a central figure in what the company does, moving from caretaker to disruptor and technocrat to business visionary.

5.     Tech skills gaps will shrink: IT roles will no longer be built on specific expertise and hierarchies but will be dynamic to the task at hand and expected to pull capacity and competency from a broader range of sources.

Download Forrester's complimentary guide to learn how to prepare for the future of IT.

About Forrester
Forrester (NASDAQ:FORR) is one of the most influential research and advisory firms in the world. We work with business and technology leaders to develop customer-obsessed strategies that drive growth. Forrester's unique insights are grounded in annual surveys of more than 675,000 consumers and business leaders worldwide, rigorous and objective methodologies, and the shared wisdom of our most innovative clients. Through proprietary research, data, custom consulting, exclusive executive peer groups, and events, the Forrester experience is about a singular and powerful purpose: to challenge the thinking of our clients to help them lead change in their organizations.


Jenna Vassallo, 617-613-5746
Public Relations Manager

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SOURCE Forrester

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