Market Overview

I think you’ll love what you hear,
what you’ll see and the opportunities
that will be set before you.
- Jon Najarian

ServiceSource Appoints Seasoned Technology Executive John R. Ferron to the Board of Directors


(NASDAQ:SREV), a global leader in outsourced inside sales, customer
success and recurring revenue growth and retention solutions,
today announced the appointment of John Ferron to its Board of
Directors, where he will also serve as a member of the Company's Audit

Ferron is an accomplished and respected global executive, with more than
30 years of experience generating shareholder value at enterprise
software and hardware companies. Throughout his career, Ferron has led
corporate transformations and turnarounds by driving revenue growth
acceleration, profitability expansion and operational efficiency

"John has a very impressive pedigree as an executive leader, corporate
officer and board member with broad domain expertise and an operational
mindset that will be particularly valuable to the ServiceSource Board
and leadership team," said Bruce Dunlevie, ServiceSource's lead
independent director. "On behalf of the Company, our stockholders and
the Board, I am pleased to welcome John to ServiceSource and am excited
for the many contributions he will bring."

"As we undertook the process to bolster the Board with another
independent director, it was important to find a seasoned operator who
not only possessed relevant industry experience and relationships, but
one who also had an extensive track record leading and supporting
companies through periods of transformation," said Rob Ashe, Chair of
ServiceSource's Nominating & Governance Committee. "Over the course of
his career, John has demonstrated an ability to bridge strategy with
tactical execution to enhance shareholder value. We look forward to the
benefits his insight, experience and skillsets will contribute to the

"As an executive and advisor to many B2B technology companies and a
former client of ServiceSource while CEO at Heat Software, I understand
firsthand the value of ServiceSource's solutions for improved customer
acquisition, engagement, growth and retention," said Ferron. "I
appreciate the opportunity to serve on the ServiceSource Board at this
important juncture in the Company's transformation and I look forward to
supporting the executive leadership team with its strategy and key

About John Ferron

Ferron is an executive leader, board member, and operating advisor with
more than 30 years of experience in the technology industry, including
IT and security-related infrastructure software, semiconductors,
computing & storage and video conferencing. Ferron has served as CEO and
board member since July 2018 for Resolve Systems, an enterprise-wide
automation and orchestration platform for IT, network and security
incident resolution and a portfolio company of Insight Venture Partners.
Previous to Resolve, Ferron spent more than a decade as an operating
advisor with Clearlake Capital Group, L.P., a leading private investment
firm, where Ferron served as an executive for several Clearlake
portfolio companies, including as Executive Chairman at Ivanti (an IT
service management software vendor formed by the $1.6 billion merger of
LANDesk and Heat Software, where Ferron served as CEO), President & CEO
at NetMotion Software (a mobile performance management software vendor
sold to Carlyle Group in 2016), and President & CEO of Purple
Communications (a leading technology-enabled professional interpreting
and communication assistance services provider formed by the merger of
five companies under Ferron's leadership). Earlier in his career, Ferron
spent more than 15 years in senior finance leadership roles at companies
including Kinetics Holding Corporation, Compaq Computer, and Science
Applications International Corporation.

In addition to ServiceSource, Ferron also serves on the board of
directors for Resolve Systems, Ivanti, and Provation Medical.

Ferron holds a Master of Science in Tax and Financial Planning from San
Diego State University and a Bachelor of Science in Business Management
from Northern Arizona University.

About ServiceSource

ServiceSource International, Inc. (NASDAQ:SREV) helps the world's
leading brands grow closer to their customers. As a global leader in
outsourced inside sales, customer success and recurring revenue growth
and retention solutions, ServiceSource expands customer lifetime value
by helping companies to more efficiently and effectively find, convert,
grow and retain their B2B customer relationships. Trusted by global
market leaders in the cloud/XaaS, software, technology hardware, medical
device & diagnostic equipment and industrial IoT
sectors, ServiceSource sells, manages or renews $9 billion of revenue
annually on behalf of its clients. Leveraging a robust technology suite,
predictive data models and more than 3,000 revenue delivery
professionals speaking 45 languages, only ServiceSource brings to market
nearly 20 years of expertise and the ability to drive recurring revenue
growth to more than 170 countries. To learn more, visit

Connect with ServiceSource:


ServiceSource®, and any ServiceSource product or service names or logos
above are trademarks of ServiceSource International, Inc. All other
trademarks used herein belong to their respective owners.

View Comments and Join the Discussion!