Market Overview

Service Line Protection from HomeServe Now Available for Golden State Water Customers


Golden State Water Company (Golden State Water) today announced a new
optional service program with HomeServe
(HomeServe) to provide its homeowner customers with the
opportunity to purchase coverage for exterior water and sewer service
lines as well as in-home plumbing. HomeServe will be mailing information
to Golden State Water customers detailing the service plans designed to
cover unanticipated costs and minimize inconvenience associated with
piping system repairs. This program is optional, offered as a courtesy,
and customers are under no obligation to make any purchases.

This press release features multimedia. View the full release here:

"Many homeowners are unaware that they are responsible for maintenance
associated with the underground service line that connects their
property to the water system, and they may not be prepared to cover
repair costs if the service line is damaged," said Robert Sprowls,
President and CEO of Golden State Water. "As a courtesy to our valued
customers, Golden State Water has selected HomeServe to offer optional
coverage options that may help schedule and make repairs to their
service lines. Customers are under no obligation, but HomeServe repair
plans may provide peace of mind in the event that unexpected repairs are

A Homeowner's Line of Defense

Water (and sewer) lines from a home to the water provider's meter are
the responsibility of the property owner. Repairs to these pipes may not
be covered by basic homeowners' insurance. As a result, property owners
may have difficulty coordinating and covering the cost for emergency
repairs. HomeServe's plans serve as a line of defense, ensuring that in
the event of an unexpected repair the burden on homeowners is minimized
or eliminated. The HomeServe repair process is seamless, and repairs are
made by licensed and approved local contractors.

Accessible, Reliable, 24/7

HomeServe coverage includes access to a 24/7/365 Repair Hotline as well
as local, licensed, and insured contractors who provide timely repair
services. Exterior Water Service Line Coverage will be available for
$6.99 per month. HomeServe will also offer a combined Exterior Sewer and
Septic Line Coverage for a total of $11.49 per month. An Interior
Plumbing and Drainage plan to cover in-home plumbing is available for
$16.99 per month. Golden State Water customers enrolling in the optional
plans will have convenient payment options directly through HomeServe.

"Our service plans cover the cost of the repair and provide homeowners
with reputable, local contractors who will do the best possible job,"
said John Kitzie, CEO of HomeServe USA. "We're thrilled to partner with
Golden State Water and look forward to the opportunity to provide
coverage to help homeowners should they be faced with a repair

Golden State Water customers can visit
or call 1-833-492-3884 for more information.

About Golden State Water

Golden State Water is a wholly-owned subsidiary of American States Water
Company (NYSE:AWR). Golden State Water provides water service to
approximately 259,000 customers throughout 10 counties in Northern,
Coastal and Southern California, and distributes electricity to
approximately 24,000 customers in the City of Big Bear Lake and
surrounding areas in San Bernardino County, California through its Bear
Valley Electric Service division. American States Water Company also
owns a contracted services subsidiary, American States Utility Services,
Inc. (ASUS). ASUS provides operations, maintenance and construction
management services for water and wastewater systems located on military
bases throughout the country under 50-year privatization contracts with
the U.S. government. For more information, please visit

About HomeServe

HomeServe USA Corp. (HomeServe) is a leading provider of home repair
solutions serving 3.7 million customers across the US and Canada under
the HomeServe, Home Emergency Insurance Solutions, Service Line
Warranties of America (SLWA) and Service Line Warranties of Canada
(SLWC) names. Since 2003, HomeServe has been protecting homeowners
against the expense and inconvenience of water, sewer, electrical, HVAC
and other home repair emergencies by providing affordable repair
coverage, installations and quality local service. As an A+ rated Better
Business Bureau Accredited Business, HomeServe is dedicated to being a
customer-focused company supplying best-in-class repair plans and other
services to consumers directly and through over 600 leading municipal,
utility and association partners.

HomeServe is a proud sponsor of This Old House on PBS, working together
to provide homeowners expert advice on maintaining, enhancing and
protecting their homes. For more information about HomeServe, a
Connecticut Top Workplace winner and recipient of seventeen 2018 Stevie
Awards for Sales & Customer Service, or to learn more about HomeServe's
affordable repair plans, please go to
To connect with HomeServe on Facebook and Twitter, please visit and

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