Market Overview

ServiceSource Extends Global Strategic Client Relationship with Mitel


Multi-Year Agreement Renews and Expands Existing Scope of Work

(NASDAQ:SREV), the global leader in outsourced inside sales, customer
success and recurring revenue growth and retention solutions,
today announced a multi-year contract extension and expansion with Mitel
(NASDAQ:MITL) (TSX:MNW), a global leader in business communications.

This agreement, which runs through 2020, broadens the scope of a nearly
10-year partnership between ServiceSource and Mitel and reflects the
positive revenue and customer impact that ServiceSource has helped Mitel
achieve. As part of this extension, ServiceSource will leverage its
nearly 20 years of renewals experience and expertise to manage customer
retention and channel partnerships across Mitel's global, on-site
product line.

"Businesses rely on their communications technology to help carve out a
competitive advantage, whether they are looking to increase
productivity, or deliver a better customer experience," said Todd
Abbott, Executive Vice President of Global Sales & Services, at Mitel.
"Our solutions enable them to do so with ease, while accommodating their
current and future requirements. As Mitel partners work with customers
to continue serving those needs, the consolidation of our renewal
business with ServiceSource will simplify and streamline the process to
better support retention and identify growth opportunities."

"In today's digital economy, the companies that win over the long-term
will be those that continually adapt and evolve their customer
engagement and retention strategies," said Christopher M. Carrington,
CEO of ServiceSource. "Since beginning our partnership with Mitel nearly
a decade ago, we have continuously applied our expertise and knowledge
to retain and expand their revenue base. We thank Mitel for their
partnership and are pleased to extend our relationship as we further
build on the success we have attained together."

About Mitel

A global market leader in business communications powering more than two
billion business connections, Mitel ((MITL)
(TSX:MNW) helps businesses and service providers connect, collaborate
and provide innovative services to their customers. Our innovation and
communications experts serve more than 70 million business users in more
than 100 countries. For more information, go to and
follow us on Twitter @Mitel.

About ServiceSource

ServiceSource International, Inc. (NASDAQ:SREV) helps the world's
leading brands grow closer to their customers. As a global leader in
outsourced inside sales, customer success and recurring revenue growth
and retention solutions,
ServiceSource expands customer lifetime value by helping companies to
more efficiently and effectively find, convert, grow and retain their
B2B customer relationships. Trusted by global market leaders in the
cloud/XaaS, software, technology hardware, medical device & diagnostic
equipment and industrial IoT sectors, ServiceSource sells, manages or
renews $9 billion of revenue annually on behalf of its clients.
Leveraging a robust technology suite, predictive data models and more
than 3,000 revenue delivery professionals speaking 45 languages, only
ServiceSource brings to market nearly 20 years of expertise and the
ability to drive recurring revenue growth to more than 170 countries. To
learn more, visit

Forward-Looking Statements

This press release contains forward-looking statements, including
statements regarding our ability to: accelerate our clients' ability to
reach their goals more quickly and cost-effectively and find, convert,
grow, and retain their customers; accelerate revenue and growth; have a
significant impact on our clients' business; and further increase
customer engagement and loyalty. These forward-looking statements are
based on our current assumptions and beliefs, and involve risks and
uncertainties that could cause our results to differ materially from our
forward-looking statements. Those risks and uncertainties include: that
we may be unable to attract and retain the highly skilled employees we
need to support our planned growth; changes in market conditions that
impact our ability to sell our solutions and/or generate service revenue
on our customers' behalf; our ability to achieve our expected benefits
from international expansion; general political, economic and market
conditions and events; and other risks and uncertainties described more
fully in our periodic reports and registration statements filed with the
Securities and Exchange Commission, which can be obtained online at the
Commission's website at
All forward-looking statements in this press release are based on
information currently available to us, and we assume no obligation to
update these forward-looking statements.

Connect with ServiceSource:


ServiceSource®, and any ServiceSource product or service names or logos
above are trademarks of ServiceSource International, Inc. All other
trademarks used herein belong to their respective owners.

View Comments and Join the Discussion!
Don't Miss Any Updates!
News Directly in Your Inbox
Subscribe to:
Benzinga Premarket Activity
Get pre-market outlook, mid-day update and after-market roundup emails in your inbox.
Market in 5 Minutes
Everything you need to know about the market - quick & easy.
Daily Analyst Rating
A summary of each day’s top rating changes from sell-side analysts on the street.
Fintech Focus
A daily collection of all things fintech, interesting developments and market updates.
Thank You

Thank you for subscribing! If you have any questions feel free to call us at 1-877-440-ZING or email us at