Market Overview

Smartsheet Named as a Leader in Enterprise Collaborative Work Management Evaluation by Independent Research Firm


Cited for its flexible collaboration capabilities and
business-oriented workflow design

Smartsheet (NYSE:SMAR) today announced that it is positioned as a
leader in The Forrester Wave™: Collaborative Work Management Tools for
the Enterprise, Q4 2018 report, published by Forrester Research, Inc.

The report evaluated collaborative work management (CWM) providers
against 34 criteria designed to assess their current offering, strategy,
and market presence, noting that "Smartsheet leads the pack with a
balance of features and future strategy." Smartsheet received the
highest score possible in 19 criteria, including customer satisfaction,
integrations, enterprise adoption rate, and workflow.

"We're very pleased to be named a leader in Collaborative Work
Management Tools for the Enterprise by Forrester," said Mark Mader, CEO,
Smartsheet. "In our view, we've built our position as a leader by
empowering customers, regardless of technical skill, to most effectively
plan, track, automate, and report on work. We believe this recognition
is validation not only of the value that Smartsheet is delivering for
customers today, but of our vision to empower people, teams, and their
companies to improve and transform how they work."

In the report's Vendor Review of Smartsheet, Forrester VP and Principal
Analyst Margo Visitacion writes, "Smartsheet enables organizations to
design customized workspaces to fit a broad number of use cases for
business and technology professionals. Flexible collaboration
capabilities allow people to work together on various types of content,
regardless of whether they are internal colleagues or external partners
or customers. A robust library of templates, reports, and dashboards
further supports transparent communication.

"Data management, artificial intelligence, and business-oriented
workflow design are Smartsheet's most important differentiators. These
capabilities enable teams to design tools that support project and
process management that fits their needs with little formal technology
support. Integrations and partnerships with vendors such as Google and
Microsoft position the vendor well to address collaborative work
management at the enterprise level."

The report also asserts that collaborative work management (CWM) is no
longer an emerging category, but is "essential for digital business."
The increased pace of digital business requires cross-functional teams
to work together to deliver digital products and services to their
customers, and those that do so will ultimately lead the market.

This recognition follows Smartsheet's ENGAGE global customer conference
earlier this month where the company announced more than twenty product
enhancements designed to help organizations improve how they work,
including a redesigned workflow engine and enhanced mobile applications.

Read the full Forrester Wave™: Collaborative Work Management Tools
For The Enterprise, Q4 2018 report
, here.

About Smartsheet

Smartsheet enables teams to get work done fast and efficiently.
Smartsheet is a leading cloud-based platform for work execution,
empowering organizations to plan, capture, track, automate, and report
on work at scale, resulting in more efficient processes and better
business outcomes. Smartsheet empowers collaboration, drives better
decision making, and accelerates innovation for over 76,000 customers in
190 countries, including 96 percent of the Fortune 100. Smartsheet
complements existing enterprise investments by deeply integrating with
applications from Microsoft, Google, Salesforce, Atlassian, and many

Forward-Looking Statements

This press release contains "forward-looking" statements that are based
on our management's beliefs and assumptions and on information currently
available to management. Forward-looking statements include, but are not
limited to, statements about Smartsheet's product roadmap and future
products and product feature sets, growth and growth plans, expectations
regarding possible or assumed business strategies, potential growth and
innovation opportunities, new products, and potential market

Forward-looking statements generally relate to future events or our
future financial or operating performance. Forward-looking statements
include all statements that are not historical facts and can be
identified by terms such as "believes," "continue," "could," "plans,"
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forward-looking statements. These risks include, but are not limited to,
risks and uncertainties related to: our ability to achieve future growth
and sustain our growth rate, our ability to attract and retain
employees, our ability to attract and retain customers and increase
sales to our customers, our ability to develop and release new products
and services and to scale our platform, our ability to increase adoption
of our platform through our self-service model, our ability to maintain
and grow our relationships with strategic partners, the highly
competitive and rapidly evolving market in which we participate, our
ability to identify targets for, execute on or realize the benefits of
potential acquisitions, and our international expansion strategies.
Further information on risks that could cause actual results to differ
materially from forecasted results is included in our filings with the
SEC, including our Quarterly Report on Form 10-Q for the period ended
July 31, 2018 filed with the SEC on September 10, 2018. Any
forward-looking statements contained in this press release are based on
assumptions that we believe to be reasonable as of this date. Except as
required by law, we assume no obligation to update these forward-looking
statements, or to update the reasons if actual results differ materially
from those anticipated in the forward-looking statements.

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