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UnitedHealthcare and Optum Support People in Georgia Preparing for Hurricane Florence

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  • Assistance for UnitedHealthcare plan participants whose access
    to care or prescriptions needs may be affected
  • Free emotional-support help line from Optum open to anyone

UnitedHealthcare and Optum, the health benefits and services companies
of UnitedHealth Group (NYSE:UNH), are taking action to help people in
Georgia who may be affected by Hurricane Florence.

Support includes assisting health plan participants who may need to make
alternate arrangements to access care and early prescription refills, as
well as offering a free emotional-support line to help people who might
be affected.

  • Help Finding a Network Care Provider, Early Refills: Plan
    participants who need help finding a care provider in the
    UnitedHealthcare network or obtaining early prescription refills can
    call customer care at the number located on the back of their medical
    ID cards.
  • For plan participants who may have misplaced their medical ID
    cards,
    call 866-633-2446, 8 a.m.-8 p.m. (in the local time zone),
    Monday through Friday. People enrolled in Medicaid, employer-sponsored
    and individual health plans (except Medicare) who have a smartphone
    can download the free Health4Me app, which provides instant
    access to their ID card, network care providers, their personal health
    benefits and more. The Health4Me app is available as a free download
    at the Apple iTunes
    App Store
    and the Android Market on Google
    Play
    .
  • Free Help Line: Optum, a leading health and behavioral health
    services company, is offering a free emotional-support help line.

The toll-free number, 866-342-6892, will be open 24 hours a day, seven
days a week, for as long as necessary. The service is free of charge and
open to anyone. Specially trained Optum mental health specialists help
people manage their stress and anxiety so they can continue to address
their everyday needs. Callers may also receive referrals to community
resources to help them with specific concerns, including financial and
legal matters.

Along with the toll-free help line, emotional-support resources and
information are available online at www.liveandworkwell.com.

This follows similar measures being offered earlier this week to people
in South Carolina, North Carolina and Virginia who may be affected by
Hurricane Florence.

About UnitedHealth Group

UnitedHealth Group (NYSE:UNH) is a diversified health care company
dedicated to helping people live healthier lives and helping to make the
health system work better for everyone. UnitedHealth Group offers a
broad spectrum of products and services through two distinct platforms:
UnitedHealthcare, which provides health care coverage and benefits
services; and Optum, which provides information and technology-enabled
health services. For more information, visit UnitedHealth Group at www.unitedhealthgroup.com
or follow @UnitedHealthGrp on Twitter.

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