Market Overview

Digicel Selected for 15 Year ICT Managed Services Agreement with the Government of the Commonwealth of Dominica


The Government of the Commonwealth of Dominica (GoCD) – and by extension
the people of Dominica - are poised for a major technology
transformation with the news that ICT managed services provider,
Digicel, has officially been selected as the winning bidder to provide
the rebuild of the Telecommunications and ICT services to the GoCD.

With the competitive bid process complete, Digicel has been selected as
the strategic provider of telecommunications and ICT services to the
Government of the Commonwealth of Dominica for a 15 year term. The
awarding of this contract to Digicel comes upon approval from Cabinet
after accepting the recommendation of the Bid Evaluation Committee.

As Dominica works to recover from the devastating effects of Hurricane
Maria in September last year and focuses its renewal efforts on becoming
a world leading climate resilient nation, this landmark agreement sees
Digicel working in close partnership with the Government to deliver a
highly resilient, state of the art network infrastructure, at a standard
never seen before in the region.

Digicel will undertake the rebuilding and provisioning of
telecommunications, internet, data, cloud and other ICT services to all
of the Government sites - including every Government office, school,
community centre and health centre, across the length and breadth of the

Alexander Matuschka, Digicel Group CEO, commented: "We are honoured to
have been selected by the Government of the Commonwealth of Dominica for
this transformational project which will provide the foundation for the
provision of new advanced digital services such as eGovernment, Safe and
Smart Cities, Connected Health and Smart Education and make them a
powerful reality for the people of Dominica."

Commenting on the strategic partnership, Minister for Information,
Science, Telecommunications and Technology, Honourable Kelver Darroux,
said: "Telecommunications and ICT are vital necessities for all sectors
in the Dominican economy. It is imperative that the role of
telecommunications and ICT be seen as an economic resilience phenomenon
and therefore a catalyst for economic growth and prosperity. This is a
vital first step on the path towards Dominica becoming a world leading
climate resilient nation. We are on a mission to ensure we are strongly
positioned for the future and that we have the right ICT infrastructure
in place to take full advantage of the benefits of a strong digital

About Digicel

Digicel Group is a total communications and entertainment provider with
operations in 31 markets in the Caribbean, Central America and Asia
Pacific. After 17 years of operation, total investment to date stands at
over US$5 billion worldwide.

Digicel also runs a host of community-based initiatives across its
markets and has set up Digicel Foundations in Haiti, Jamaica, Papua New
Guinea and Trinidad and Tobago which focus on educational, cultural and
social development programmes.

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