Market Overview

Lagerbox Holding GmbH, Germany, Implements Self Storage Manager across Multiple Facilities


Lagerbox Holding GmbH, Germany, Implements Self Storage Manager across Multiple Facilities

PR Newswire

BLUE BELL, Pa., August 2, 2018 /PRNewswire-iReach/ -- E-SoftSys, a total solutions provider for the self-storage industry, today announced that Lagerbox Holding GmbH, a multi-facility self-storage operator in Germany, has successfully implemented Self Storage ManagerTM (SSM), the enterprise management software from E-SoftSys, across all their locations. 

Lagerbox needed a modern and advanced software application to cater to their rapid expansion.  Starting from a single facility as one of the first self-storage operators in Germany, Lagerbox now owns and manages over 20 facilities. Not only did they require a comprehensive one stop solution that could assist them in their growth plans but also needed a vendor who would be willing to incorporate some unique requirements that could help improve service to their customers for competitive edge in the growing self-storage market in Germany and Europe. Self Storage Manager was the perfect choice for them as the packaged delivery model included the management software with a fully integrated CRM, implementation services, cloud based infrastructure, 24x7 customer support and also many advanced features such as revenue management, text messaging and more, all of this from a single provider.

According to Peter Blauw, Managing Director of Lagerbox, "We looked at several different applications but decided on Self Storage Manager as it was a fully bundled all in one solution.  We are pleased with the functionality and the capabilities that the Self Storage Manager suite of products offers to automate our business processes, as well as the flexibility demonstrated by the E-SoftSys team to meet all our local requirements. Most importantly, their team was able to convert data from our legacy system, including tenant Information, tenant balances, tenant payment history and invoices."

"The transition from our legacy system to the Self Storage Manager cloud based platform across all our locations is a major milestone for us. We would like to thank the entire E-SoftSys team for their excellent support and appreciate their extensive efforts to understand our operational procedures and their willingness to incorporate several changes into their application to ensure that we are fully compliant with German regulations. With the conversion phase successfully completed, we are now eager to implement some of their enhanced functionalities such as centralized companywide reporting, revenue management, etc. We are confident that Self Storage Manager will help Lagerbox improve customer service and provide us the ability to efficiently track all our leads right from the inquiry stage to the conversion to rentals. We will continue to provide input to the E-SoftSys team in further enhancing their products, which will benefit both companies," said Arie Van den Box, CFO of Lagerbox.

According to Kat Shenoy, President and CEO of E-SoftSys, "We are delighted that we have successfully converted all locations of Lagerbox to our cloud based solution, which is developed using advanced technology. We are glad that we are able to assist Lagerbox in their ambitious growth plans by providing the right software solution. The successful completion of yet another large operator implementation has been largely due to the excellent cooperation we received from the Lagerbox management and operations teams, combined with the efforts of our project team that was set up exclusively to work with Lagerbox throughout the entire conversion phase. We are committed to working with Lagerbox to further enhance our applications and look forward to having Lagerbox as a showcase account for Self Storage Manager in Europe. While our primary target market is North America, we have set up a separate and dedicated development and support team for Europe and look forward to rapidly expanding our client base in Europe, while continuously increasing our market share in North America."

About Lagerbox

LAGERBOX is Germany's oldest company for Self Storage and offers tailored solutions for every storage. They cater to both individuals as well as businesses and offer flexible storage units ranging from 1 m3 to 30 m3. Most of their locations are strategically located at convenient locations and offer easy access by car and public transport. All their self storage facilities have 24/7 video surveillance, coded access and alarm systems to ensure the safety of the belongings of their customers. Additionally, Lagerbox also ensures that their customers goods are well protected through various insurance schemes. For more information, please visit

About E-SoftSys

E-SoftSys, a technology leader for the self-storage industry, offers products and services that include; Self Storage Manager - Comprehensive management software for single and multi-facility operators; Online Reservations and Rentals with Electronic Signature & Digital Storage of leases; e-CRM - Fully integrated Customer Relationship Management module with interfaces to leading phone systems, Constant Contact, Truck Reservations, and an optional Call Tracker module to capture valuable statistics including lead to rental conversion ratios, cost per lead etc.; SSM Text Messenger / Voice Messenger - automatic payment reminder and payment collection systems designed to reduce the managers' time on collection calls; Customer Portal- A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information, and more; Android Tablet/Mobile Phone based Site Walk Through & Work Order Management Module for site managers to perform lock checks, enter unit maintenance notes, mark units for move outs, create work orders for maintenance activities and much more; Other Interfaces - QlikViewTM Business Intelligence and Analytics, Website Integration, Accounting Interfaces; 24/7 Customer Support - with a dedicated Team and Project Manager assigned for multi-facility operator implementations, as well as periodic upgrades to the software program.  

Self Storage Manager has been implemented by many single and multi-facility companies in North America, Europe, South America, the Middle East, and Asia-Pacific. E-SoftSys is a Diamond Sponsor of the Federation of European Self Storage Associations (FEDESSA) annual conference being held in Paris on September 27th and 28th.

For more information, please contact E-SoftSys at + 44 (0) 808-234-1429 (Europe) and 1-800-469-1740 x 1 (North America) or by visiting or Click here to email us.

Media Contact: John Rohan, E-SoftSys LLC, 800-469-1740 x1,

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