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Grupo Aeromexico Comments on July 31, 2018 Aircraft Incident


Grupo Aeromexico Comments on July 31, 2018 Aircraft Incident

PR Newswire

MEXICO CITY, Aug. 1, 2018 /PRNewswire/ -- Grupo Aeromexico S.A.B. de C.V. ("Aeromexico") (BMV: AEROMEX), regrets the events of Tuesday afternoon July 31st, 2018 on flight AM 2431 from Durango bound to Mexico City.

This is a very difficult day for the passengers, pilots, flight attendants, families and loved ones of all those affected by this accident, as well as for the Aeromexico family and Mexican society.

During a press conference, the CEO of Aeromexico Andres Conesa stated: "Our heart is with those affected and their families. We are deeply sad and moved by this incident, and we would like to reiterate, first of all, that the Grupo Aeromexico family extends its support, thoughts and prayers to those affected and their families. We are doing everything in our power to assist them."

On the aircraft were 88 adult passengers, nine minors, two infants and four members of crew, two pilots and two flight attendants. So far, no human losses are reported thanks to the prompt action of the crew and passengers.

For Aeromexico the safety of its customers is the main priority and therefore the more than 14,000 Aeromexico employees are committed to the well-being of passengers and their families.

The aircraft involved yesterday was an Embraer 190 with registration XA-GAL, manufactured in 2008 and operated by Aeromexico since 2014.

At the moment, Aeromexico's priority is to address the needs of those affected and their families through the following actions:

  1. Attention for passengers and crew in nearby medical units.
  2. The Aeromexico Emergency Response Team is already in the accident zone and is focused on assisting passengers and their families.
  3. Aeromexico has made free transportation available to relatives of affected passengers to Durango. To this end, a telephone helpline has been established at +52 (55) 51 33 40 59 in Mexico and 1 866 205 4084 from abroad.

Aeromexico also informed that it is closely collaborating with the relevant authorities, particularly with the Director General of Civil Aviation (DGAC), to establish the causes of this accident.

On behalf of the company, Andres Conesa especially thanked the crew for their professional actions and the Federal and State authorities, who from the first minute have supported the rescue and assistance operations. Likewise, he also thanked the employees for their professionalism and prompt response, as well as other airlines that have expressed their solidarity.

Finally, the company reaffirmed that it is 100% focused on doing everything in its power for the well-being of passengers and their families.

About Grupo Aeromexico

Grupo Aeromexico, S.A.B. de C.V. is a holding company whose subsidiaries are engaged in commercial aviation in Mexico and the promotion of passenger loyalty programs. Aeromexico, Mexico´s global airline, operates more than 600 daily flights and its main hub is in Terminal 2 at the Mexico City International Airport. Its destinations network features more than 90 cities on three continents, including 44 destinations in Mexico, 21 in the United States, 15 in Latin America, 3 in Canada, 4 in Europe, and 3 in Asia.

The Group's operating fleet of 132 aircraft is comprised of Boeing 787 and 737 jet airliners and next generation Embraer 170 and 190 models. In 2012, the airline announced the most significant investment strategy in aviation history in Mexico, to purchase 100 Boeing aircraft including 90 MAX B737 jet airliners and 10 B787-9 Dreamliner's.

As a founding member of the SkyTeam airline alliance, Aeromexico offers customers more than 1,000 destinations in 179 countries served by the 20 SkyTeam airline partners rewarding passengers with benefits including access to 636 premium airport lounges around the world. Aeromexico also offers travel on its codeshare partner flights with Delta Air Lines, Air France-KLM, Avianca, Copa Airlines and WestJet, with extensive connectivity in countries like the United States, Brazil, Canada, Colombia and Peru.

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SOURCE Grupo Aeromexico S.A.B. de C.V.

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