Market Overview

2018 Corporate Ediscovery Benchmarking Survey Reveals Gap Between In-House Legal Priorities and Practices


Report released by Zapproved and Corporate Ediscovery indicates 54 percent of corporate legal teams prioritize streamlining operations while less than 20 percent are actually taking steps in that direction.

PORTLAND, Ore. (PRWEB) August 01, 2018

Zapproved LLC, the leading software provider for managing corporate litigation response, and Corporate Ediscovery, an ediscovery resource center for corporate legal, IT, and business leaders, today announced the release of the 2018 Corporate Ediscovery Benchmarking Survey report. The survey summarizes feedback from 185 in-house ediscovery professionals regarding their litigation portfolios, processes across the ediscovery stages, departmental objectives, and challenges.

The survey results indicate that corporate legal departments prioritize streamlining and modernizing operations as a top priority (54 percent), reducing ediscovery costs (41 percent), and ensuring data security and privacy (34 percent). However, steps to address these priorities such as adoption of modern systems are lagging. The majority of these legal teams still use either manual processes or legacy on-premise software options for managing ediscovery. Additionally, implementation of best practices, such as processing and culling data in-house before being sent to a third party for review, are below 50 percent across the board.

"The survey results paint an intriguing picture of struggle. With pressure to improve efficiency, security, and bottom line costs, corporate legal teams have clearly identified the pressing need to modernize their operations," said Rebecca Sprynczynatyk, Senior Director of Marketing, Zapproved. "But they haven't figured out to overcome budget and staffing hurdles to upgrade from outdated processes and systems. So they're still engaging in practices that are opposed to their organizational goals."

Security is another area where concerns are not translating to solutions development. While businesses rating security as a priority are significantly better at adopting secure data handling practices – examples include hosting data in a corporate-controlled environment rather than sending it to third-parties, and having a process to dispose of data after matter resolution – those adoption rates are still below 40 percent of the total surveyed.

The benchmark results suggest that no single model of managing ediscovery has become dominant, with significant variance in the number of teams responsible for managing ediscovery, the adoption of software versus manual process use, and outsourcing versus in-house by matter type.

To review the complete survey findings, download the benchmarking report at

About Zapproved LLC
Zapproved is the leading ediscovery software provider for managing corporate litigation readiness. Our Z-Discovery platform of intuitive and scalable solutions empowers corporate legal and compliance teams to seamlessly and defensibly manage your ediscovery process. Z-Discovery is SOC 2® Type 2 certified, the industry's highest rating for data security. With 99% retention, we cultivate ridiculously happy customer experiences year after

About Corporate Ediscovery
Corporate Ediscovery is a comprehensive resource center for today's corporate legal, IT, and business leaders. As businesses adapt their litigation response strategies by moving ediscovery in-house, they face crucial considerations for costs, data security, technology, and process. Corporate Ediscovery delivers the news, informed perspectives, and expansive library of resources required by ediscovery professionals.

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