Market Overview

Extended Stay America Hotels Helps Support Today's Business Travelers with Launch of WORKS Program

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CHARLOTTE, N.C., Aug. 22, 2018 (GLOBE NEWSWIRE) -- Extended Stay America (STAY), the largest integrated hotel owner/operator in North America, has debuted WORKS, a comprehensive business travel program composed of products and services designed to help manage all facets of a company's travel requirements. WORKS connects business travelers to America's most affordable and caring extended stay hotel brand, helping companies, their corporate travel managers, and their associates go further.

"With over 25 years of experience supporting today's smart, self-sufficient and value conscious business travelers, we realize that our clients and their companies work hard every day - and that their lodging partner should help them achieve their goals," said Tom Buoy, Executive Vice President of Revenue for Extended Stay America. "Understanding what is important to them and why they buy is why we are introducing WORKS - a program designed to help them achieve their goals and to reinforce how Extended Stay America WORKS for them."

Key benefits of Extended Stay America's WORKS program include:

  • Customized client landing pages for one-stop booking
  • Specialized booking process that allows companies to easily book reservations, manage travel spend and reduce processing costs
  • Preferred partner pricing so the more you stay, the more you save
  • Dedicated account managers to partner with directly and assist companies with bookings, billing and reporting
  • A dedicated 24/7 customer service specialist for when help is needed during travel, such as adjusting a guest's length of stay due to last minute travel changes, made accessible via a personalized 800 number
  • Central direct billing to simplify the payment process for both the travel manager and their employees
  • Free enrollment in Extended Perks, an instant rewards program that grants travelers access to thousands of deals, whether traveling for business or pleasure anywhere in the U.S.

In addition to making the booking process as easy and cost efficient as possible, travelers can continue to remain at ease while staying at any of Extended Stay America's more than 600 locations with amenities that include fully equipped in-room kitchens, free grab-and-go breakfast, an on-premise laundry facility and free Wi-Fi.

"As a road warrior for over a decade, I know that business travel brings with it a unique set of challenges, for companies, the corporate travel manager booking the travel and the employees themselves doing the traveling," says Marcey Rader, the Savve Travel Expert® for Extended Stay America hotels. "It's exciting to see Extended Stay America demonstrate their keen understanding of what is important to business travelers, how they can help streamline the process and most importantly, how they can best assist companies in achieving their business travel goals."

For photos relating to WORKS, visit:
https://coynepr.sharefile.com/d-sfcad2848d4b4c28b

For more information about Extended Stay America's new WORKS program, please call (980) 345-1997

About Extended Stay America
Extended Stay America, Inc. ("ESA") is the largest integrated hotel owner/operator in North America.  Its subsidiary, ESH Hospitality, Inc. ("ESH"), is the largest lodging REIT in North America by unit and room count, with 599 hotels and approximately 66,000 rooms in the U.S. ESA manages all of ESH's hotel properties and also manages 27 additional Extended Stay America hotels, providing over 8,000 jobs at Extended Stay America's hotels and corporate headquarters. Extended Stay America® is the leading brand in the mid-priced extended stay segment, with approximately twice as many rooms as its nearest competitor. Visit www.esa.com for more information.

Media:
Terry Atkins
(980) 345-1648
tatkins@esa.com

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