Market Overview

CareCredit Eases Healthcare Payments with Enhanced Mobile App

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CareCredit, a Synchrony solution, provides added payment
convenience for millions of Cardholders

CareCredit,
the health, wellness and personal care credit card dedicated to helping
people get the care they want and need, today announced enhanced
features to its mobile
app
. This upgrade reinforces CareCredit's commitment to provide its
more than 10.5MM cardholders with the latest technology for added on-the
go-convenience to manage their accounts.

This press release features multimedia. View the full release here:
https://www.businesswire.com/news/home/20180829005417/en/

CareCredit Mobile App (Photo: Business Wire)

CareCredit Mobile App (Photo: Business Wire)

The mobile app is one of several helpful cardholder tools including Pay
My Provider
and CareCredit
Direct
. Available in both Google
Play
and the Apple
App Store
, the mobile app helps cardholders manage their account.
Through the app, cardholders can pay their bill, locate enrolled
providers and businesses that accept the CareCredit credit card, set
custom payment alert notifications and more all from the convenience of
a mobile device.

Developed with extensive usability testing, the mobile app leverages the
same log-in credentials as CareCredit's online and mobile sites, but
incorporates enhanced security controls such as device authentication
and Face ID. App users can enable Face ID in their settings and then log
in via facial recognition instead of fingerprint or using their
username/password for added peace of mind. The app also incorporates
pre-login access to the popular CareCredit digital card, allowing
cardholders to access a digital version of their CareCredit healthcare
credit card on their mobile device, eliminating the need for cardholders
to bring the card with them at the time of care.

"As today's consumers take on more financial responsibility and become
more actively involved in their care, they are increasingly expecting
personalized and convenient experiences through all channels," said Dave
Fasoli, executive vice president & CEO of CareCredit. "We know that
financing is an important factor for patients considering healthcare
decisions, and these enhancements to our mobile app provide CareCredit
cardholders a useful and accessible tool to help make those important
financial decisions faster and easier."

According to a recent InstaMed, Trends in Healthcare Payments study,
consumers expect a streamlined healthcare payment experience, with 71
percent wanting to pay all their healthcare expenses in one place.1 The
study also found that patients say they will leave a practice that
leaves them frustrated/dissatisfied. In fact, 65 percent of consumers
surveyed would consider switching providers for a better healthcare
payments experience. Consumers are utilizing technology now
more than ever and the new mobile application upgrades can help
consumers conveniently manage their accounts whenever they want,
wherever they are.

About CareCredit®

For over 30 years CareCredit, a Synchrony solution, has helped millions
of people pay for needed and desired care and health expenses.
CareCredit is a health, beauty, wellness and personal care credit card
accepted through a national network of more than 200,000 healthcare
provider locations and select health-focused retailers. For more
information on CareCredit, call 800-300-3046 or visit www.carecredit.com.
For more information about Synchrony visit www.synchrony.com

About Synchrony

Synchrony (NYSE: SYF)
is a premier consumer financial services company delivering customized
financing programs across key industries including retail, health, auto,
travel and home, along with award-winning consumer banking products.
With more than $130 billion in sales financed and 74.5 million active
accounts, Synchrony brings deep industry expertise, actionable data
insights, innovative solutions and differentiated digital experiences to
improve the success of every business we serve and the quality of each
life we touch. More information can be found at www.synchrony.com
and through Twitter: @Synchrony.

1 InstaMed, Trends in Healthcare Payments Eighth Annual
Report: 2017, May 2018

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