Market Overview

Esker Achieves Record Sales Growth, Enhances Customer Experience Through Partnerships and Solutions Improvements


, a worldwide leader in document
process automation solutions
and pioneer in cloud
, recently announced that the company once again
experienced its most successful quarter in company history. Fueled by an
increased demand for AI-driven solutions and the company's commitment to
delivering comprehensive, industry-leading solutions, the first quarter
of 2018 marked Esker's 40th consecutive quarter of positive
growth, with the second quarter continuing that trend.

"This year has been productive and profitable for Esker, thus far. We
continue to experience dynamic, double-digit growth quarter over quarter
and year over year," said Steve Smith, U.S. chief operations officer at
Esker. "Moving forward, this gives us the resources to pursue a strategy
that combines organic growth and acquisitions."

In light of this growth, Lyon, France-based Esker was recently awarded
the Futur40 award by Forbes France for recognition as one of the fastest
growing small and medium-sized enterprises in France.

2018 highlights

During the first half of 2018, Esker gained several notable clients
across a variety of industries. These customers experienced significant
results following the implementation of Esker's documents processing
automation solutions:

  • Heineken Spain increased its order processing speed fivefold
  • Delicato Vineyards achieved a 60-percent increase in order processing
  • Trek Bicycles reduced past-due percentage by four percent, as well as
    Days Sales Outstanding (DSO)
  • Pelican Products automated its accounts payable invoicing and order
    management processes, reducing its order entry time by 80 percent

New customer contracts have been a huge driver of success in the first
half of 2018, with the cumulative value of new contracts up 54 percent
year over year. In addition, Esker's continued focus on enhancing the
customer experience has led to many existing customers expanding their
contracts and implementing additional solutions throughout the year.

"Our growth throughout 2018 can be largely attributed to increased
interest in cloud-based automation solutions. Revenues from these
solutions increased by 21 percent over the quarter, representing 87
percent of the Esker's business," Smith said. "We're continuing to see
demand among businesses for AI-driven automation solutions that further
their digital transformation goals."

Esker also experienced growth in the form of partnerships. Since the
start of the year, Esker has partnered with several leaders in the
industry, including:

  • Viveris, a French-based systems integrator, allowing for faster
    implementation while maintaining high standards of customer service.
  • Optima EMC, a global implementation organization, providing a more
    holistic set of offerings that complement the evolving nature of
    digital transformation.
  • Genpact, a global professional services firm that delivers digital
    transformation for its clients.
  • Rimilia, a developer of automated intelligent financial solutions,
    providing Esker's customers and prospects with market-leading cash
    application automation.

Through pursuing these partnerships, Esker has consistently maintained
its dedication to exceptional customer service and experience.

Solution advancements

Esker showcased advancements in its artificial intelligence and
machine-learning capabilities at this year's Esker Americas User
Conference (EAUC) in April. Esker's customers and employees came
together in Madison, Wisconsin, to learn more about Esker's full suite
of solutions and evolving capabilities.

Since the conference, Esker has expanded the functionality of its Esker
Anywhere™ mobile application to support order management. The new
features allow mobile users to easily place orders in a variety of forms
and gives sales representatives greater visibility into the order
process with a mobile dashboard as well as seamless integration with
Esker's AI-driven document process automation solutions. Additional
improvements to the sales order process include integrating the Oracle
E-Business Suite Enterprise Resource Planning (ERP) solution,
streamlining Electronic Data Interchange (EDI)-based document processing
and automating orders referencing quotes.

Esker also received ISO 27001:2013 certification for its Information
Security Management System (ISMS) this year. ISO 27001 provides an
international standard for evaluating the implementation, management and
maintenance of information security within a company. This certification
demonstrates that Esker has implemented information security in all
areas of the organization.

Esker anticipates continued growth in the second half of 2018 as a
result of these solution improvements and strategic partnerships.

About Esker

Esker is a worldwide leader in cloud-based document process automation
software, helping financial and customer service departments digitally
transform their order-to-cash (O2C) and purchase-to-pay (P2P) cycles.
Used by more than 6,000 companies worldwide, Esker's solutions
incorporate technologies like artificial intelligence (AI) to drive
increased productivity, enhanced visibility, reduced fraud risk, and
improved collaboration with customers, suppliers and internally. Esker
operates in North America, Latin America, Europe and Asia Pacific with
global headquarters in Lyon, France, and U.S. headquarters in Madison,
Wisconsin. For more information on Esker and its solutions, visit
Follow Esker on Twitter @EskerInc
and join the conversation on the Esker blog at

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