Market Overview

BAI Announces 2018 Global Innovation Award Winners


BAI announced the 2018 winners for the BAI Global Innovation Awards, the
most prestigious awards program unveiling transformative solutions in
the financial services industry worldwide. Winners will be celebrated at BAI
in Orlando, Fla., Oct. 9 – 11.

The BAI Global Innovation Award winners were selected by the Innovation
, a panel of global innovation experts and leaders. Each
nomination was carefully evaluated on the basis of its originality and
impact. Winners reflect positive strides made toward improved customer
experience and noteworthy achievements in efficiency and profitability.

New to this year's program is the People's
Choice Award
. Finalists from the customer-facing award categories
are candidates for this honor, and voting remains open through Oct. 10.
One winner will be selected for the People's Choice Award and will be
announced and celebrated at BAI Beacon.

The 2018 BAI Global Innovation Award winners are:

Best Application of Data Analytics, AI or Machine Learning in a
Product or Service


• Shenzhen OneConnect Smart Technology Co., Ltd., Shanghai, China:
AI Verification Using Insure Tech


Innovative Touchpoints and Connected Experiences


• CaixaBank S.A., Barcelona, Spain: CaixaBank Now App


Internal Process Innovation


• Live Oak Bank, Wilmington, N.C., U.S.: 100 Percent Re-Invention
to Cloud Service Operations for Boundary-less Anytime-Anywhere
Employee Enablement


Innovation in Societal and Community Impact


• RUKULA (PVT) LIMITED, Columbo 5, Sri Lanka: Credit for small
consumer durables for the financially excluded in Sri Lanka

• USAA, San Antonio, Texas, U.S.: Aerial Imagery Tool


Innovation in Customer Experience


• NovoPayment, Inc. Miami, Fla., U.S.: Embedding FinServ in Gig
Value Chain


Human Capital Innovation


• Fifth Third Bank, Cincinnati, Ohio, U.S.: Maternity Concierge


Innovation in Marketing


• DenizBank, Istanbul, Turkey: Denizbank Credit X


Innovative Accelerator or Incubator


• Arion Bank, Reykjavík, Iceland: Digital Future - Internal


Wild Card: Honorable Mention


• DBS Bank, Singapore: DBS API (application programming interface)
Developers' Programme

• FARFA Foundation, Chiniot, Pakistan: FARFA BLT Incubator

The winners of BAI's Outstanding Achievement Awards will also be
announced live at BAI Beacon. The nominees for this honor are:

Disruptive Innovation in Financial Services


• Nova Credit: The World's Premier Cross-Border Credit Bureau

• NovoPayment, Inc.: Embedding FinServ in Gig Value Chain

• USAA: Aerial Imagery Tool


Outstanding Use of AI in Financial Services


• Jibun Bank Corporation: AI Support Tool for Foreign Currency

• Shenzhen OneConnect Smart Technology Co., Ltd.: AI Verification
using Insure Tech

• Ping An Technology: Emotion Recognition Based Financial Risk
Management System


Most Innovative Finserv of the Year


• Arion Bank, Iceland

• CaixaBank S.A., Spain

• DenizBank, Turkey

• USAA, U.S.

Congratulations to all the winners of the BAI Global Innovation Awards.
For more, visit

About BAI

As a nonprofit, independent organization, BAI delivers the financial
services industry's most actionable insights, enabling leaders to make
smart business decisions every day. BAI is passionate about the trusted
information and powerful tools that provide leaders with the clarity and
confidence needed to drive positive change and move the financial
services industry forward. For more information, visit

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