Market Overview

Best Market Strengthens Workplace Culture with Workforce Dimensions from Kronos


Kronos Talent Acquisition and Payroll Help Drive the Future of Work

Best Market, a regional grocer with 30 locations, is making a renewed
investment in its people by migrating to Workforce
, the next generation cloud solution from Kronos
. Workforce Dimensions offers a breakthrough employee
experience and unprecedented levels of operational insights to support
Best Market's strategic efforts to invest in creating quality jobs that
drive returns for the company.

News Facts

  • Workforce Dimensions, powered by the intelligent Kronos
    D5 platform
    , is transforming how Best Market manages its 3,000
    team members through a combination of breakthrough features:
    • With real-time, embedded
      at their fingertips, store managers have a greater
      opportunity to engage and form deeper connections with team
      members while optimizing day-to-day workforce operations using
      strategic labor insights, such as employee attendance and
      performance metrics.
    • Workforce Advisor, the first workforce management digital
      assistant for managers, uses artificial
      intelligence (AI) and machine learning
      to additionally empower
      managers to devote greater attention to high-impact,
      people-centric initiatives by streamlining time-consuming
      administrative tasks, such as time-off requests and timecard
      adjustments, labor forecasting and scheduling, and traditional
      payroll functions.
    • Proactive
      projects up-to-the-minute timekeeping data into the
      future, identifying and alerting managers to potential compliance
      risks hours and even days before an issue surfaces, giving
      managers – for the first time – the opportunity to take
      preventative action.
  • With Workforce Dimensions, Best Market will achieve a more virtuous
    retail cycle by reducing time-to-hire and improving quality-of-hire to
    better serve its customers:
    • Best Market will use the Workforce Dimensions talent acquisition
      module to attract, develop, and retain a highly engaged workforce,
      and selected Kronos Payroll to deliver the perfect paycheck to
      employees. Additional performance management capabilities enable
      managers to assess, coach, and recognize team members for their
      accomplishments in real time.
    • Workforce Dimensions creates a cohesive workspace for team
      members, where they can communicate with managers in real time if
      they're going to be late or need to swap a shift; can see job
      openings across the company; and in the future will be able to
      track their performance against stated objectives.
  • Deploying Workforce Dimensions across 30 locations, including its
    corporate headquarters, Best Market is keeping team members connected
    and engaged:
    • Workforce Dimensions is the first of its kind to incorporate a
      fully responsive user interface that provides the same engaging
      user experience for all employees across phones, tablets, and
      desktops. Team members will be empowered to work effectively from
      any device and can personalize their home screen and dashboards
      based on the information most critical to their role. The
      mobile-first design additionally equips managers to run their
      entire operation via a phone or tablet while working in the store,
      engaging with customers, and building meaningful connections with
      team members.
    • Best Market aims to deploy additional self-service features that
      will enable team members to take unprecedented control of
      work-life balance. Once deployed, team members can tell the
      solution when, where, and even how long they want to work; swap
      shifts without manager intervention; request and receive time off;
      review and update tax forms and withholdings without contacting HR
      or payroll; and view accrual balances and pay history, among other
      vital employee information.
  • Best Market is migrating its 3,000 team members from the Kronos
    Workforce Central suite to Workforce Dimensions and has cited early
    success during the implementation phase. Providing a significant
    head-start over traditional implementations that start from scratch,
    the Kronos Paragon methodology, based on best practices developed
    during tens of thousands of successful implementations, delivers
    superior time to value.

Supporting Quotes

  • Or Raitses, vice president and general counsel, Best Market

"Best Market is fully invested in prioritizing our workforce and putting
our team members first. We are reimagining traditional workplace
processes and leaning more on workforce technology to handle low-value
activities and more directly empower our people to focus on strategic or
customer-facing initiatives. Together with Kronos we are developing a
transformative system that will be a competitive differentiator and
genuine value-add to our company."

  • Charlie DeWitt, vice president of business development, Kronos

"Best Market has been a Kronos customer for five years. In that time, we
have helped the company engage with and grow its workforce by 50 percent
and have been inspired by the evolution of Best Market's employee-first,
people-centric culture. With Workforce Dimensions, Best Market is
reimagining the roles of its managers, meeting the rapidly evolving
expectations of its team members, and transforming its entire employee
experience to attract, retain, and engage the highest-performing
workforce possible."

Supporting Resources

About Kronos Incorporated

Kronos is a leading provider of workforce management and human capital
management cloud solutions. Kronos industry-centric workforce
applications are purpose-built for businesses, healthcare providers,
educational institutions, and government agencies of all sizes. Tens of
thousands of organizations — including half of the Fortune 1000®
— and more than 40 million people in over 100 countries use Kronos every
day. Visit
Kronos: Workforce Innovation That Works.

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logo are registered trademarks and Workforce Innovation That Works is a
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respective owners.

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