Market Overview

Hospitals and Large Physician Practices Sponsor RN Group Enrollment in Shenandoah University's School of Nursing Patient Care Navigator Certificate Program


University's Eleanor Wade Custer School of Nursing
announces that it
is the first to offer a Patient
Care Navigator Certificate
for licensed registered nurses (RNs)
seeking to pursue Continuing Education credits. Hospitals and large
physician practices nationwide are enrolling individuals and groups of
up to 20 RNs into the program because of its ability to more cost
effectively manage complex cases and lower readmission costs.

"These organizations value the results of this specialized training that
empowers RNs to successfully bridge the gaps in post-acute discharge
transitions, provide support and on-going education for patients with
chronic diseases, and solidify the treatment plan of the patient's
health-care providers," says Lisa M. Darsch, MSN, RN, director of
Patient Care Navigation Certificate program. "At one hospital system
where Shenandoah University trained endocrinology Patient Care
Navigators to support patient dietary needs, exercise, medication
management and follow-up care coordination, the average A1C dropped
almost two points over seven months, with soft cost savings of $158,000
for the five highest A1C patients. Trained RN Patient Navigators not
only enhance care quality, but they also positively impact financial

Darsch points to a study
that shows that for every one-point drop in the A1C, there is a 40
percent drop in eye, nerve and kidney problems, which can result in an
additional five years of life and eight years of vision, along with six
years without developing kidney disease.

This dynamic certificate program combines online learning with hands-on
simulation/application exercises to train RNs in assisting patients in
navigating complex healthcare services and helping to build skills in
delivering care coordination services.

Shenandoah's Patient Navigation Certificate program consists of 40
contact hours, is open to currently licensed RNs from any organization
and is offered in various course configurations throughout the year,
with hospital group classes offered at $25,000 for up to 20 enrollees,
and individuals enrolled at $2,000 per RN. A similar program for social
workers is also available. Courses are offered at the university's site
in Fairfax, Virginia, or at sponsoring hospitals or group
practice settings.

For more information, contact:;

About Shenandoah University

Shenandoah is a private, nationally recognized university that blends
professional career experiences with liberal education. Visit

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