Market Overview

CO-OP Financial Services Launches COOPER Fraud Analyzer Into Pilot Testing


Data-Driven Fraud Mitigation Tool to be Introduced as Security
Benefit of CO-OP Shared Branching

CO-OP Financial Services has launched COOPER Fraud Analyzer, its
advanced data-driven fraud mitigation tool, into pilot testing with four
participating credit unions in the CO-OP Shared Branch network.

"It is CO-OP's job to make sure that our clients have access to the best
technology to combat fraud and protect their members," said Todd Clark,
President/CEO of CO-OP. "We believe the most effective answer lies in
developing a machine learning and artificial intelligence solution that
we can bring to our credit unions at scale. The launch of COOPER Fraud
Analyzer into client testing marks a major milestone in the evolution of
CO-OP as a financial technology provider, and it is particularly
significant in that we are first providing this tool to one of the
industry's most valuable assets, the CO-OP Shared Branch network."

During the testing period, shared branch account-based transactions will
automatically flow through COOPER Fraud Analyzer from the pilot credit
unions. The CO-OP team is monitoring the activity generated through
COOPER, listening to feedback from the credit unions and paying close
attention to the client experience journey. This will help ensure the
seamless rollout of COOPER Fraud Analyzer across the entire CO-OP Shared
Branch network before the end of the year.

Following completion of pilot testing, CO-OP will make COOPER Fraud
Analyzer available to the more than 1,800 participating credit unions of
CO-OP Shared Branch as a security benefit built into the network. The
CO-OP network comprises more than 5,700 locations nationwide, making it
the second largest system of financial services branches in the U.S.

COOPER Fraud Analyzer, first announced by CO-OP at the THINK 18
conference in May, is an account-based risk management solution that
uses rules and decisioning to instantly identify fraudulent transactions.

COOPER Fraud Analyzer looks for common fraud scenarios in the
account-based environment, such as new account fraud, in-branch teller
fraud and fraudulent check deposits. The system evaluates data like
transaction type, amount and speed. By quickly identifying questionable
activity and reporting it to credit unions, COOPER Fraud Analyzer helps
protect account holders and build member trust in their credit union.

Following the general availability of COOPER Fraud Analyzer, CO-OP will
be introducing COOPER Fraud Score, using machine learning to create a
risk-scoring model that determines the level of suspicion for a
transaction. This capability will be available on account-based and
card-based CO-OP products in 2019.

Ultimately, COOPER technology will be leveraged for understanding
members and predicting patterns for greater member engagement and more
precise targeting to anticipate member needs.

For more information on COOPER Fraud Analyzer, visit

About CO-OP Financial Services

CO-OP Financial Services is a payments and financial technology company
whose mission is ensuring the success of the credit union movement.
CO-OP payments solutions, engagement services and strategic counsel help
credit unions optimize member experiences to consistently provide
seamless, personalized multi-channel offerings, while delivering secure,
sophisticated fraud mitigation service. For more information, visit

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