Market Overview

ESO Releases ESO EMS Index Mid-Year Update to Look at Nationwide EMS Performance Across Five Metrics in First Half of 2018


Improvements noted across multiple metrics as overdose rates continue
to rise

Solutions, Inc
., the leading data and software company serving
emergency medical services (EMS), hospitals and fire departments, today
announced the mid-year release and update of its ESO
EMS Index
. The Index tracks performance of EMS agencies
nationwide across five metrics: Stroke assessment and documentation,
overdose events, end-tidal carbon dioxide (ETCO2) monitoring, 12-lead
electrocardiogram (EKG) use and aspirin administration for chest pain.
Data used for the mid-year update of the Index are from January 1, 2018
through June 30, 2018.

"Based on our most recent data, we are seeing improvements across a few
of the metrics we've been measuring," said Dr. Brent Myers, Chief
Medical Officer for ESO. "In particular, we are seeing improvements
around documenting stroke assessment, end-tidal carbon dioxide (ETCO2)
monitoring and 12-lead electrocardiogram (EKG) use. Unfortunately, we
are also seeing an ongoing rise in the opioid epidemic that continues to
plague our communities. This mid-year update shows how data and access
to actionable insights can help drive quality improvements in the
communities we serve to ensure better patient outcomes."

Key Findings Include:

  • In 63 percent of situations, a complete stroke assessment was
    documented for a primary impression of stroke.
    The data show that
    EMS providers have improved when it comes to documenting a stroke
    assessment after a primary impression of stroke is identified.
  • Overdose encounters continue to rise. In 2017, overdose
    encounters accounted for 1.65 percent of all the encounters in the
    Index data set. Halfway through 2018, that number has jumped to 1.67
    percent of all encounters.
  • EMS providers continue to recognize the value of ETCO2 monitoring
    after advanced airway placement.
    In 96 percent of cases, ETCO2
    monitoring was initiated after advanced airway insertion.
  • Documentation of aspirin administration continues to be hit or
    Just more than half (52 percent) of the reported
    cases of non-traumatic chest pain patients over the age of 35 had
    appropriately documented administration of aspirin for chest pain.

The full Index can be downloaded here.

About the Index: Mid-Year Update

The dataset for the ESO EMS Index is real-world data, compiled and
aggregated from more than 1,000 agencies across the United States that
use ESO's products and services. These data are based on 3.6 million
patient encounters between January 1, 2018 and June 30, 2018,
representing half a calendar year.

About ESO Solutions

ESO Solutions, Inc., is dedicated to improving community health and
safety through the power of data. Since its founding in 2004, the
company has been a pioneer in electronic patient care records (ePCR)
software for emergency medical services, fire departments and ambulance
services. Today, ESO serves more than 14,000 customers throughout the
U.S. The company's healthcare, community safety and technology experts
deliver the most innovative software and data solutions on the market,
including the industry-leading ESO
Electronic Health Record (EHR)
Health Data Exchange (HDE)
, the first-of-its-kind healthcare
interoperability platform; record management system (RMS) for fire
departments; and ambulance
revenue recovery/billing software
. ESO is also playing a leading
role in helping EMS provider organizations across the nation
successfully transition to NEMSIS
Version 3
and new state standards for electronic patient care

ESO is headquartered in Austin, Texas. For more information, visit

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