Market Overview

Rimini Street Receives Asia-Pacific Stevie Award for Customer Service Innovation

Share:

Company recognized for the second consecutive year for providing
exceptional customer support in the Asia-Pacific region

Rimini
Street, Inc.
(NASDAQ:RMNI), a global provider of enterprise
software products and services, and the leading third-party support
provider for Oracle and SAP software products, today announced it has
been honored with a Stevie® Award in the Innovation in Customer Service
Management, Planning & Practice category for its ultra-responsive,
premium level service in the Asia-Pacific region. This honor marks the
Company's 12th Stevie Award win this year, and the second consecutive
year the Company has been recognized by the Asia-Pacific Stevie Awards.
Rimini Street recently
earned Stevie Awards
in several categories, including Company of the
Year from the 2018 American Business Awards® and Customer Service
Department of the Year from the 2018 Stevie Awards for Sales & Customer
Service.

This press release features multimedia. View the full release here:
https://www.businesswire.com/news/home/20180815005580/en/

Rimini Street Receives Asia-Pacific Stevie Award for Customer Service Innovation (Graphic: Business  ...

Rimini Street Receives Asia-Pacific Stevie Award for Customer Service Innovation (Graphic: Business Wire)

Delivering Best-in-Class Software Support Services Worldwide

Recognition from the Asia-Pacific Stevie Awards further underscores
Rimini Street's dedication to delivering outstanding customer service
which incorporates comprehensive support services, including support for
customizations, interoperability and performance tuning. Rimini Street's
global support covers clients who have operations in 117 countries,
including in the Asia-Pacific region, Australia, China, PRC Hong Kong,
India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines,
Singapore, South Korea, South Pacific, Taiwan, Thailand, and Vietnam.
Every Rimini Street client is assigned a dedicated Primary Support
Engineer (PSE) who has an average 15 years' experience in their
respective applications and technologies. The Company has hundreds of
PSE's around the world, a service model that provides support 24/7 365
days a year, and a guaranteed service level agreement 15-minute response
time for all critical cases. Additionally, organizations who have
switched to Rimini Street not only gain premium-level service, but can
also save up to 90% in total maintenance costs and are able to run their
existing mission-critical system for a minimum of 15 years from the time
they switched to Rimini Street.

An example of organizations in the Asia-Pacific region utilizing Rimini
Street's exceptional customer service include: Australian-headquartered
Open Universities Australia (OUA) for support of its heavily customized
Oracle PeopleSoft Campus Solutions platform; Fujitec Co., Ltd., a
leading Japanese manufacturer of elevators and escalators, for support
of its Oracle Database software and leading Korean manufacturer of
printed circuit boards, SIFLEX, for its SAP ERP ECC 5.0 system.

In addition to delivering exceptional support and significant cost
savings, Rimini Street enables CIOs and IT decision makers to focus on
creating additional revenue streams, fostering business growth and
pursuing innovation strategies. Rimini Street's award winning services
enables clients to achieve their own industry awards as in the case of
Japanese construction company, Kumagai Gumi; the company received the IT
Special Award from the Japan Institute of Information Technology (JIIT)
for its innovative utilization of Rimini Street and adoption of cloud
services that have allowed them to save IT budget and resources, and
reallocate these savings to advance new strategic areas of growth.

"It is an honor to be recognized by the prominent Asia-Pacific Stevie
Awards for the second consecutive year for our unwavering commitment to
delivering the best customer support in the industry," said Andrew
Powell
, general manager, Asia-Pacific, Rimini Street. "We put our
clients at the center of all that we do, and this recognition further
exemplifies our dedication to provide not only premium-level service and
cost savings, but also our ability to help enable innovation in the
organizations we support."

The Asia-Pacific Stevie Awards are the only business awards program to
recognize innovation in the workplace in all 22 nations of the
Asia-Pacific region. Gold, Silver and Bronze Stevie Award winners were
determined by the average scores of more than 100 executives around the
world acting as judges earlier this year. Details about the Asia-Pacific
Stevie Awards and the list of Stevie Award winners are available at http://Asia.Stevieawards.com.

About the Stevie Awards

Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie
Awards, the German Stevie Awards, The American Business Awards®, The
International Business Awards®, the Stevie Awards for Women in Business,
the Stevie Awards for Great Employers, and the Stevie Awards for Sales &
Customer Service. Stevie Awards competitions receive more than 10,000
entries each year from organizations in more than 60 nations. Honoring
organizations of all types and sizes and the people behind them, the
Stevies recognize outstanding performances in the workplace worldwide.
Learn more about the Stevie Awards at http://www.StevieAwards.com.

About Rimini Street, Inc.

Rimini Street, Inc. (NASDAQ:RMNI) is a global provider of enterprise
software products and services, and the leading third-party support
provider for Oracle and SAP software products. The Company has redefined
enterprise software support services since 2005 with an innovative,
award-winning program that enables licensees of IBM, Microsoft, Oracle,
Salesforce, SAP and other enterprise software vendors to save up to 90
percent on total maintenance costs. Clients can remain on their current
software release without any required upgrades for a minimum of 15
years. Over 1,620 global Fortune 500, midmarket, public sector and other
organizations from a broad range of industries currently rely on Rimini
Street as their trusted, third-party support provider. To learn more,
please visit https://www.riministreet.com/,
follow @riministreet
on Twitter and find Rimini Street on Facebook and LinkedIn(C-RMNI)

Forward-Looking Statements

Certain statements included in this communication are not historical
facts but are forward-looking statements for purposes of the safe harbor
provisions under The Private Securities Litigation Reform Act of 1995.
Forward-looking statements generally are accompanied by words such as
"may," "should," "would," "plan," "intend," "anticipate," "believe,"
"estimate," "predict," "potential," "seem," "seek," "continue,"
"future," "will," "expect," "outlook" or other similar words, phrases or
expressions. These forward-looking statements include, but are not
limited to, statements regarding our expectations as to future events,
future opportunities and growth initiatives. These statements are based
on various assumptions and on the current expectations of management and
are not predictions of actual performance, nor are these statements of
historical facts. These statements are subject to a number of risks and
uncertainties regarding Rimini Street's business, and actual results may
differ materially. These risks and uncertainties include, but are not
limited to, continued inclusion in the Russell 2000 Index in the future,
changes in the business environment in which Rimini Street operates,
including inflation and interest rates, and general financial, economic,
regulatory and political conditions affecting the industry in which
Rimini Street operates; adverse litigation developments or in the
government inquiry; the final amount and timing of any refunds from
Oracle related to our litigation; our ability to raise additional equity
or debt financing on favorable terms; the terms and impact of our newly
issued 13.00% Series A Preferred Stock; changes in taxes, laws and
regulations; competitive product and pricing activity; difficulties of
managing growth profitably; the success of our recently introduced
products and services, including Rimini Street Mobility, Rimini Street
Analytics, Rimini Street Advanced Database Security, and services for
Salesforce Sales Cloud and Service Cloud products; the loss of one or
more members of Rimini Street's management team; uncertainty as to the
long-term value of Rimini Street's equity securities, including its
common stock and its Preferred Stock; and those discussed under the
heading "Risk Factors" in Rimini Street's Quarterly Report on 10-Q filed
on August 9, 2018, which disclosures amend and restate the disclosures
appearing under the heading "Risk Factors" in Rimini Street's Annual
Report on Form 10-K filed on March 15, 2018, and as updated from time to
time by Rimini Street's future Quarterly Reports on Form 10-Q, Current
Reports on Form 8-K, and other filings by Rimini Street with the
Securities and Exchange Commission. In addition, forward-looking
statements provide Rimini Street's expectations, plans or forecasts of
future events and views as of the date of this communication. Rimini
Street anticipates that subsequent events and developments will cause
Rimini Street's assessments to change. However, while Rimini Street may
elect to update these forward-looking statements at some point in the
future, Rimini Street specifically disclaims any obligation to do so,
except as required by law. These forward-looking statements should not
be relied upon as representing Rimini Street's assessments as of any
date subsequent to the date of this communication.

© 2018 Rimini Street, Inc. All rights reserved. "Rimini Street" is a
registered trademark of Rimini Street, Inc. in the United States and
other countries, and Rimini Street, the Rimini Street logo, and
combinations thereof, and other marks marked by TM are trademarks of
Rimini Street, Inc. All other trademarks remain the property of their
respective owners, and unless otherwise specified, Rimini Street claims
no affiliation, endorsement, or association with any such trademark
holder or other companies referenced herein.

View Comments and Join the Discussion!