Market Overview

International Cruise & Excursions Taps ExtraHop for Digital Business Insight at Scale


Leading Provider of Travel-Based Loyalty Programs and Benefits
Selects ExtraHop to Continuously Improve Service Delivery to Global

ExtraHop, the leader in analytics for security and performance
management, today announced that International Cruise &
Excursions (ICE) has deployed ExtraHop for real-time visibility at
scale. ICE selected ExtraHop for its ability to deliver targeted,
contextual insight into performance across the application payload,
supporting key business initiatives including application service
delivery and Payment Card Industry (PCI) compliance.

International Cruise & Excursions, Inc. (ICE) is a market leader and
global provider of loyalty and reward programs that enable consumers to
receive extraordinary value on leisure travel and lifestyle benefits.
Leveraging the innate power and appeal of vacations and unique
leisure-related products and services, ICE provides travel-based benefit
programs to over 55 million consumers through its scalable travel and
loyalty solutions for some of the world's most respected global brands.
ICE operates in more than 12 languages, from nine global offices
providing services in 21 countries. ICE turned to ExtraHop to gain
real-time visibility across their hybrid environment.

"ExtraHop's machine learning has given us enhanced visibility and
increased our productivity," says Daniel Howard, VP of Infrastructure
and Security at ICE. "We check the alerts daily and we can take action
based on those real-time insights. For the short time we've had ExtraHop
in our environment, it's already paid for itself multiple times over."

ExtraHop starts with the most comprehensive and objective data set –
wire data – and applies real-time analytics and advanced machine
learning at scale to transform it into a high-fidelity source of answers
around the security and performance of the hybrid enterprise. For
organizations like ICE, ExtraHop supports both IT modernization and
delivery of business critical services across the enterprise.

"If you've ever been part of a travel rewards or loyalty program,
chances are you've encountered International Cruise & Excursions," said
Raja Mukerji, co-founder and Chief Customer Officer, ExtraHop. "Their
customers – which include the world's top travel brands – rely on them
to deliver outstanding experience to travel consumers, and doing that
requires continuous and seamless delivery of customer-facing
applications. By partnering with ExtraHop, International Cruise &
Excursions now has the visibility and context required to be more
proactive than ever in supporting their customers."

About ExtraHop

is the leader in analytics and investigation for the hybrid enterprise.
We apply real-time analytics and advanced machine learning to every
business transaction to deliver unprecedented visibility, definitive
insights, and immediate answers that enable security and IT teams to act
with confidence. The world's leading organizations trust ExtraHop to
support core digital business initiatives like security, IT
modernization, and application service delivery. Hundreds of global
ExtraHop customers
, including Sony, Microsoft, Adobe, and DIRECTV,
already use ExtraHop to accelerate their digital businesses. To
experience the power of ExtraHop, explore our interactive online
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