Market Overview

Chase Partners with Expedia Group to Enhance the Ultimate Rewards® Travel Experience


Ultimate Rewards travel is now powered by Expedia Partner Solutions
technology giving cardmembers the ability to search and redeem for over
a million flights, hotels, things to do and more

Card Services
(NYSE:JPM) and Expedia Group announce a strategic
alliance that will enhance the Chase Ultimate Rewards travel hub with
more choices, new capabilities and even more redemption flexibility.
Chase cardmembers will have access to an enhanced Ultimate Rewards
travel booking experience featuring Expedia Group's industry leading
network of flights, hotels, vacation rentals, car rentals, as well as
more than 25,000 experiences and activities. The enhanced experience is
currently available to Chase Freedom® and Freedom Unlimited cardmembers,
and will be introduced to Chase Sapphire® and Ink cardmembers over the
next few months.

This press release features multimedia. View the full release here:

"Our cardmembers are searching, booking and redeeming for travel in
Ultimate Rewards more than ever, and together with Expedia Group we are
taking the experience to the next level," said Lorraine Hansen, Head of
Ultimate Rewards and Loyalty Solutions at Chase. "Whether on desktop or
mobile, we are providing simpler and smarter booking tools with over a
million options to search, delivering even more value and flexibility to
Ultimate Rewards cardmembers."

Within the new Ultimate Rewards travel experience, powered by Expedia
Partner Solutions, eligible Chase cardmembers will have access to:

  • Expedia Group's best in class travel inventory: Ability to
    search and redeem for travel across 272,000 lodging options around the
    world, more than 250 airlines and dozens of car rental options.
  • Opportunities to experience even more: Search and book more
    than 25,000 activities and tours, attractions, nightlife and more.
  • Special Seasonal Discounts: Access to special discounts and
    seasonal offers from thousands of hotels and activities.
  • Enhanced customer experience: Improved self-service options to
    cancel a hotel or car rental booking online. Plus, Ultimate Rewards
    travel within the Chase mobile app, will be backed by Expedia Group's
    leading technology.
  • Increased flight fare and seat selection transparency: Total
    trip cost will be displayed at check-out, making it easy to see the
    points and cash needed to redeem for travel. Plus, more flight search
    options by class and opportunities to upgrade throughout the booking
    process, as well as integrated seat review content powered by SeatGuru.
  • 24/7 Customer support: Enhanced self-help portal for basic
    travel questions, and always-on phone customer support.

More enhancements will be introduced over the next several months.

"Expedia Group has the unique ability to take any person from anywhere
through an array of travel products and we are excited to wire up the
Chase Ultimate Rewards platform with the technology that makes that
happen, so they can pass this on to their travel loving customers," said
Ariane Gorin, President, Expedia Partner Solutions brand. "The
flexibility of the Expedia Partner Solutions technology offering opens
the door to the widest selection of travel products for customers, so
they can redeem their points for travel in an easy to use, modern online
travel marketplace."

Cardmembers will continue to access Ultimate Rewards by logging in on
desktop or mobile, and have the same flexibility to redeem for travel
with points, using their Chase credit card, or a combination of both.

Chase Ultimate Rewards is the loyalty and rewards platform for Chase
Freedom, Sapphire and Ink cardmembers. In addition to redeeming for
travel, cardmembers have options to redeem for experiences, gift cards,
cash back, paying with points for a statement credit, and more.

Take a brief tour of the new Ultimate Rewards travel portal here:
For more information on Ultimate Rewards, visit

About Expedia Group

Expedia Group is the world's travel platform. We help knock down the
barriers to travel, making it easier, more enjoyable, more attainable
and more accessible. We are here to bring the world within reach for
customers and partners around the globe. We leverage our platform and
technology capabilities across an extensive portfolio of businesses and
brands to orchestrate the movement of people and the delivery of travel
experiences on both a local and global basis. Our family of travel
brands includes: Brand Expedia®,®, Expedia® Partner
Solutions, Egencia®, trivago®, HomeAway®, VRBO®, Orbitz®, Travelocity®,
Wotif®,®, ebookers®, CheapTickets®, Hotwire®, Classic
Vacations®, Expedia Group™ Media Solutions,™, Expedia
Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies,
Inc., ALICE and Traveldoo®. For more information, visit

© 2018 Expedia, Inc. All rights reserved. Trademarks and logos are the
property of their respective owners. CST: 2029030-50

About Chase

Chase is the U.S. consumer and commercial banking business of JPMorgan
Chase & Co. (NYSE:JPM), a leading global financial services firm with
assets of $2.6 trillion and operations worldwide. Chase serves nearly
half of America's households with a broad range of financial services,
including personal banking, credit cards, mortgages, auto financing,
investment advice, small business loans and payment processing.
Customers can choose how and where they want to bank: 5,100 branches,
16,000 ATMs, mobile, online and by phone. For more information, go to

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