Market Overview

NICE and Cloud9 Technologies Team Up to Integrate Compliance Recording and Cloud-Based Voice Trading Platform

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NICE Trading Recording and C9 Trader help financial services
organizations benefit from cost effective, reliable cloud-based
communications

NICE (NASDAQ:NICE) and Cloud9 Technologies today announced
that the two firms have completed an integration of the NICE
Trading Recording System (NTR)
with Cloud9's
C9 Trader platform
. Now, financial services organizations can
leverage both companies' solutions together to ensure compliance with
regulations around recording and retaining trade communications, while
also benefitting from low-cost reliable cloud-based communications. The
integrated technology is already deployed and in use at a leading global
investment bank.

The industry's only ‘all-in-one' compliance-focused trade conversation
recording platform, NTR
is used by most of the world's leading banks and investment firms for
recording and retaining trade conversations. In addition to working with
the C9 Trader platform, NTR can also interface with other turrets, desk
phones, mobile phones, and Unified Communications platforms. NTR works
in tandem with NICE
COMPASS
, a unique compliance assurance solution that features
automated provisioning, system health checks, bulk call extraction
tools, transcription, compliance assurance reporting, and monitoring
dashboards, to help financial institutions ensure enterprise-wide
compliance with MiFID II and other regulations.

The C9
Trader platform
is becoming the voice standard for the trading
floor. By digitizing the entire institutional trader voice lifecycle and
providing innovative, secure and compliant means of delivering the
associated metadata, Cloud9 enables traders to uncover and seize the
value present within their voice trading conversations. In addition, C9
Trader's anywhere, anytime secure cloud communication platform enables
banks to reduce their communications costs by up to 50% by eliminating
expensive private lines and desktop hardware, easily scales up or down,
and can connect traders to counterparties anywhere in the world.

Chris Wooten, Executive Vice President, NICE, said, "Cloud-based
voice communications are gaining traction with banks as a viable option
for trader communications. Cloud-based or not, all trade-related
communications are subject to the same regulations and standards,
including MiFID II, Dodd Frank, MAR and FX Code of Conduct. Our
integration with C9 Trader will give financial services customers
confidence in their ability to comply with all regulations around
recording and retaining trader communications when using Cloud 9's C9
cloud-based trading platform."

Steve Kammerer, Chief Product Officer at Cloud9 Technologies, said,
"We're dedicated to working with other companies and industry groups
that enable best-of-breed solutions for our clients, and we're excited
to have completed this integration with NICE. Our clients now have the
ability to record and retain our high-fidelity audio using the
industry-leading NICE NTR compliance recording system, which offers
unprecedented scalability, ease-of-use and versatility. By extension,
our clients can also take advantage of NICE's unique compliance
assurance technology."

NICE is a leading financial compliance solution provider, serving more
than 90 percent of the largest investment banks globally. NICE's
compliance solutions assist customers in the capture of trade
conversations and trades, analyzing them for potential risk, and
correlating trade conversations with trades for trade reconstruction.
The company's compliance solutions make automated and intelligent
holistic trade compliance programs possible and enable FSOs to more
efficiently comply with regulatory requirements, including MiFID II,
MAR, FX Code of Conduct, Dodd-Frank and future directives.

About NICE
NICE (NASDAQ:NICE) is the worldwide leading
provider of both cloud and on-premises enterprise software solutions
that empower organizations to make smarter decisions based on advanced
analytics of structured and unstructured data. NICE helps organizations
of all sizes deliver better customer service, ensure compliance, combat
fraud and safeguard citizens. Over 25,000 organizations in more than 150
countries, including over 85 of the Fortune 100 companies, are using
NICE solutions. www.nice.com.

About Cloud9 Technologies
Cloud9 Technologies is a cloud
communications and data services provider that delivers high performance
voice and collaboration services designed for the unique functional and
compliance needs of institutional traders. Its technology handles
millions of voice trader communications per day from a network of over
5,000 institutional users.. Cloud9 connects counterparties across all
trading asset classes via a cloud-based communication platform that
features end-to-end security, encryption and advanced compliance
capabilities. Cloud9 eliminates the infrastructure and expense
associated with legacy hardware and telecommunications based solutions
while providing unique data that enables next generation trader voice
analytics. Our customer base includes top brokerages, sell-side firms,
and tier one banks. For more information, visit: www.c9tec.com

Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks of
their respective owners. For a full list of NICE's marks, please see: www.nice.com/nice-trademarks.

Forward-Looking Statements
This press release
contains forward-looking statements as that term is defined in the
Private Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Wooten, are based on the
current beliefs, expectations and assumptions of the management of NICE
Ltd. (the Company). In some cases, such forward-looking statements can
be identified by terms such as believe, expect, may, will, intend,
project, plan, estimate or similar words. Forward-looking statements are
subject to a number of risks and uncertainties that could cause the
actual results or performance of the Company to differ materially from
those described herein, including but not limited to the impact of the
global economic environment on the Company's customer base (particularly
financial services firms) potentially impacting our business and
financial condition; competition; changes in technology and market
requirements; decline in demand for the Company's products; inability to
timely develop and introduce new technologies, products and
applications; difficulties or delays in absorbing and integrating
acquired operations, products, technologies and personnel; loss of
market share; an inability to maintain certain marketing and
distribution arrangements; and the effect of newly enacted or modified
laws, regulation or standards on the Company and our products. For a
more detailed description of the risk factors and uncertainties
affecting the company, refer to the Company's reports filed from time to
time with the Securities and Exchange Commission, including the
Company's Annual Report on Form 20-F. The forward-looking statements
contained in this press release are made as of the date of this press
release, and the Company undertakes no obligation to update or revise
them, except as required by law.

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