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Quantzig's Sentiment Analysis Solution Helped a BFSI Firm to Improve Customer Experience | Request a Proposal Now!


Quantzig, a pure-play analytics solutions provider, has announced the
completion of their latest sentiment
analysis engagement on the BFSI sector
. A BFSI firm wanted to
understand the customer perception towards their products and develop
effective strategies to improve customer experience.

This press release features multimedia. View the full release here:



According to the healthcare industry experts at Quantzig,
"Regulatory requirements across the globe continue to increase and
companies in the BFSI sector need to spend a large part of their
discretionary budget on being compliant."

The BFSI sector is going through a phase of turmoil and restoring the
confidence of customers has emerged as an alarming priority for most
firms. Customers are now demanding the best quality of services and ease
of use from banking corporations. Additionally, progressing reforms in
regulations around risk management and capital also need to be
addressed. Moreover, the damage caused by the financial crisis has
turned the improvement of operational efficiency into a strategic
necessity. It has, therefore, become an immediate priority for the BFSI
firms to address issues such as low efficiency of existing channels,
aging technology, existing complex processes, and high costs of
operation. Furthermore, technology plays a very important role in
enabling BFSI companies to deal with changing customer demands, enhance
regulatory compliance, and improve operational efficiency, and this fact
has been recognized by banking corporations across the globe.

a Solution Demo
to see how Quantzig's analytics solutions can
help banking firms.

The sentiment analysis engagement helped the client to increase their
focus on identifying the right sources of feedback to define new
targets. The client was also able to gain insights into the customers'
attitudes about their brand.

This sentiment analysis provided benefits that
helped the client to:

  • Improve their customer experience and competitive position
  • Pursue the most promising opportunities across BFSI sector
  • To know more about the benefits of sentiment analysis, speak
    to an expert

This sentiment analytics solution offered
predictive insights on:

  • Refining business models and designing tailored marketing campaigns
  • Identifying new target segments by combining information from social
    networking sites
  • To gain relevant insights and understand the scope of our analysis, request
    a proposal

View the complete sentiment analytics study here:

About Quantzig

Quantzig is a global analytics and advisory firm with offices in the US,
UK, Canada, China, and India. For more than 15 years, we have assisted
our clients across the globe with end-to-end data modeling capabilities
to leverage analytics for prudent decision making. Today, our firm
consists of 120+ clients, including 45 Fortune 500 companies. For more
information on all of Quantzig's services and the solutions they have
provided to Fortune 500 clients across all industries, please contact us.

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