Market Overview

Mitchell Announces Strategic Agreement with Assured Performance Network for Audit & Inspection Services


Assured Performance named as an Audit & Inspection Vendor for
Mitchell's Collision Repair Network Management solutions

Mitchell International, Inc., a leading provider of technology,
connectivity and information solutions to the Property
& Casualty (P&C)
claims and Collision
industries, has announced it has signed an agreement with
Assured Performance Network, Inc., a leading body shop audit, inspection
and network management company, for it to provide field services in
support of Mitchell's Collision Repair Network Management solutions.
Mitchell will utilize Audit & Inspection Vendors (AIVs) to provide field
services for its network management solutions, which are offered to auto
manufacturers (OEMs), fleets, and other entities.

"In order to help ensure the capabilities of the repairers selected for
our growing number of OEM network management solutions, we want to work
with AIVs that not only have a nationwide field presence, but are also
experts in the latest in collision repair tools, equipment, and
technologies," explained Michael Lawlor, Mitchell's Vice President, APD
Strategy. "Assured Performance Network has a long and successful track
record, and a great team to provide these services. We are excited about
the opportunity to work with them."

"We have worked closely with Mitchell over the last several years, and
this agreement represents the next step forward in our ongoing
relationship," said Scott Biggs, CEO of Assured Performance Network
(APN). "Mitchell's commitment to proper and safe repairs is a value we
share, and this new work together will allow us to jointly serve the
collision repair market in support of those values."

Mitchell and APN expect to begin collaborating to deliver services to
support the General Motors Collision Repair Network in the coming weeks.
Interested repairers can find more information about the GM program and
begin the enrollment process by visiting
and click on the "For Professionals" tab. "Assured Performance is the
first of multiple AIVs that we anticipate will work with us on the GM
program," added Lawlor, "and we will have capabilities through our AIV
program to enroll both repairers that participate in other OEM collision
programs, as well as those joining General Motors Collision Repair
Network as their first OEM program."

About Mitchell International

Headquartered in San Diego, California, Mitchell International, Inc.
delivers smart technology solutions that simplify and accelerate claims
handling and repair processes, driving more accurate, consistent and
cost-effective resolutions. Mitchell integrates deep industry expertise
into its workflow solutions, providing unparalleled access to data,
advanced analytics and decision support tools. Mitchell's comprehensive
solution portfolio and robust SaaS infrastructure connect its customers
in ways that enable tens of millions of electronic transactions to be
processed each month for more than 300 insurance companies, over 30,000
collision repair facilities and countless other Property & Casualty
industry supply partners across the Americas and Europe. For more
information, please visit

About Assured Performance

Assured Performance Network is composed of three organizations: A
non-profit Consumer Advocacy Organization, a legal Co-Op, and a
management company. Combined, they operate as a third-party
administrator for Consumer Awareness, Body Shop Certification and Rebate
Reward Programs for several of the largest auto makers. Assured
Performance Network is the largest most advanced repair capable network
of Certified collision repair centers with over 2,000 participating
shops. For more information, please visit

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