Market Overview

Americas Fleet Report 2018: Fleet Managers' Desirability and Willingness to Pay for Management and Telematics Solutions -


The "Americas
Fleet Managers' Desirability and Willingness to Pay for Fleet Management
and Telematics Solutions, 2017"
report has been added to's

The overall objectives of this study are to investigate typical
attitudes towards fleet telematics (fleet management system solutions),
understand key features and service expectations; explore perceptions
and willingness to pay for fleet telematics services; examine vendor
satisfaction and brand perceptions; and look at vendor consideration and
selection criteria. Data was collected by means of a panel-based survey
in the US, Canada, Brazil and Mexico.

A total of 210 decision makers or key influencers for fleet management
solutions were surveyed to obtain the results. Service packages
discussed in the study are fuel management, vehicle management, safety
and security, order management, driver management, driver behaviour
management and trailer management.

Research Scope

  • Evaluate general attitude towards fleet telematics (FMS)
  • Understand features and services that are expected from a device as
    well as most preferred back-office services standpoint
  • Measure perceptions and willingness to pay for fleet telematics
  • Understand key vendor considerations and selection criteria
  • Measure level of satisfaction with vendors

Why Connected Truck Market?

  • By 2020, more than 35 million of trucks globally will be connected
  • Nearly 40% of fleet managers feel connected trucks are a must have
  • With smart roads and smart cities, smart trucks will be a necessity
  • Driver behaviour and compliance will be the key aspects for fleet
  • Future trucks will allow the user to easily pay for fuel, toll,
    parking, infotainment and many more in real time

Research Highlights

  • Challenges Faced and Current Non-Telematics Solutions Used to Address
    - identifies current non-telematics solutions used to address the
    challenges and the benefits realised
  • Awareness and Attitude towards telematics - identifies the perception
    of telematics, and the reasons for not investing
  • Usage of Telematics and Benefits Realised - presents the type of
    telematics solutions largely used and the reasons for investing
  • Preferred Telematics Vendor and Satisfaction Index - showcases the
    satisfaction level of current telematics solution and presents the
    preferred telematics solution for the future
  • Preferred Telematics Hardware and Future Expectation - identifies the
    preference of hardware device and in-cab display
  • Preferred Telematics Services and Future Expectation - highlights the
    most used telematics services today and the preferred telematics
    services for the future
  • Preferred Pricing and Business Model - identifies the preferred
    hardware and service pricing of telematics services and packages; and
    the interest towards new business models
  • Preferred Selection Criteria of Telematics Vendor - identifies the
    initial criteria to nominate a telematics vendor and the popular
    medium used to follow a telematics vendor.

For more information about this report visit

View Comments and Join the Discussion!