Market Overview

Auxis Announces New Findings of 2018 Robotics Process Automation Study: "Where Are We With RPA?"


Over 100 organizations reveal where they are in their RPA journey

Auxis, a management consulting and nearshore outsourcing firm focused on
helping organizations achieve peak performance in their back office
operations, has released the results of its groundbreaking 2018 Robotics
Process Automation Survey: Where Are We With RPA?
. Eric Liebross,
Auxis Back Office Optimization Practice Leader, unveiled the results on
Wednesday, August 1, as part of a keynote panel discussion at the Intelligent
Automation Week Summit
, hosted in Chicago.

This press release features multimedia. View the full release here:

Where Are We With RPA? (Photo: Business Wire)

Where Are We With RPA? (Photo: Business Wire)

"We have found that most studies provide a somewhat skewed
perspective on RPA, focusing on larger organizations that are more
mature in their RPA deployments.
There are still many
organizations across all industries and sizes who are still very early
in their RPA journeys, and with all the ‘hype and noise' associated with
RPA, they were under-represented
," said Liebross. "This study is
our attempt to narrow this information gap by getting
the hype of RPA
and providing actionable insights for
executives embarking on their automation journeys
," he added.

Key findings from the Auxis study include:

  • Most companies are still in the very early stages of their journey,
    but it's coming fast - 71% of organizations have at least started
    to evaluate RPA
  • Even small and mid-market companies are taking advantage of this
    technology due to its significant benefits with a relatively low
    investment up front.
  • RPA provides a quick ROI compared to traditional IT projects - 70%
    recovered their investment during the first year.
  • The top drivers for implementing RPA are process efficiency
    and improved accuracy (85%); cost reduction and increased
    strategic focus
    are close behind (84% each)
  • On average, organizations reported cost savings of 40%
    and productivity gains of 41%
  • 70% of respondents leveraged a 3rd party expert to get
  • Finance & Accounting is the early process "pioneer" of
    RPA and the top penetrated function (79%), followed by
    HR (57%)
    and Customer Service (55%)
  • Change management and the restructuring of the current organization
    to achieve the expected benefits from RPA
    was stated as the top
    implementation challenge

"We believe that this information will be of enormous value to
organizations who want a more detailed understanding of the capabilities
and advantages of RPA, as well as the key challenges
," Liebross explained.
"While RPA adoption is still in its early stages, many organizations
should now be planning on how to get started, and learning from the
experiences of others will help make for a more successful initiative,"

he added.

To download the full survey report, click here

About Auxis:

Auxis brings over 20 years of experience in Shared Services & Business
Process Optimization, providing clients with a practical, cost-effective
approach to successfully implement RPA
across their organization. Auxis is a certified UiPath partner, one of
the top 3 RPA software platforms, and one of the Top 100 Global
Outsourcing Providers by IAOP. For additional information, visit:

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