Market Overview

Ryder Enhances Customer Experience with Uber Central


Ryder System, Inc. (NYSE:R), a leader in commercial fleet
, dedicated
, and supply
solutions, announced that the Company is utilizing Uber
Central, as a part of Uber
for Business
to enhance its customer experience and operations. Uber
Central can now be accessed by Ryder Rental, Service, and Maintenance
Managers in the U.S. and Canada to transport drivers and technicians
more easily to and from both Ryder and customer locations resulting in
less downtime.

This press release features multimedia. View the full release here:

With Uber Central, Ryder is able to transport drivers and technicians more easily to and from both R ...

With Uber Central, Ryder is able to transport drivers and technicians more easily to and from both Ryder and customer locations resulting in less downtime. (Photo: Business Wire)

"Ryder is always focused on enhancing its customer experience," said
Rich Mohr, Vice President & Global Product Manager, Rental Operations
for Ryder. "This new partnership enables us to do just that. With Uber
Central, we're able to improve routing and planning for our transfer
drivers, save on fuel costs, and increase shop productivity. This
exciting platform enhances our commercial transportation services and
creates an added convenience for our customers."

With Uber Central, Ryder can identify trends and opportunities in how
the Company manages pickup and delivery of its assets as well as
transportation of Ryder customers' drivers to a replacement vehicle in
the case where they need roadside assistance or to assist with rental
pickup and drop off.

"Uber Central is focused on providing reliable and convenient
transportation to the people that matter to your business, even if they
don't have the Uber app or a smartphone," said Brittany Wray, Head of
Uber Central. "We're excited to see how innovative companies, such as
Ryder, partner with Uber Central to evolve their operations and their
customer experience to create a competitive advantage."

In 2017, Uber launched Uber Central, which allows organizations to
request, manage, and pay monthly for rides for others at scale. Ryder
customers who receive rides via Uber Central do not need to have an Uber
account or the app on their phones to use the service as Ryder
coordinates the details via the Uber Central web portal. In addition,
Uber Central provides Ryder with an efficient solution to manage invoice
and payment processes centrally and offers access to clear and robust
information on ride details through the Uber Central web portal.

Commercial Rental
provides customers with rental trucks on a
short-term basis to meet their needs for supplemental capacity. The
Company serves rental customers at more than 375 convenient rental
locations across the U.S. and Canada and has an inventory of over 37,800
recent-model vehicles that are rented by companies from nearly every
industry. Ryder offers a full range of SelectCare
maintenance services to help keep trucks on the road. From full service,
to preventive, and on-demand, Ryder ensures that customer fleets perform
safely and reliably day in and day out. The Company has a trusted
network of more than 800 service locations and 5,900 trained technicians
across North America.

About Ryder

Ryder is a FORTUNE 500® commercial fleet management, dedicated
transportation, and supply chain solutions company. Ryder's stock
(NYSE:R) is a component of the Dow Jones Transportation Average and the
S&P MidCap 400® index. Ryder has been named among FORTUNE's
World's Most Admired Companies, and has been recognized for its
industry-leading practices in third-party logistics,
environmentally-friendly fleet and supply chain solutions, and
world-class safety and security programs. The Company is a proud member
of the American Red Cross Disaster Responder Program, supporting
national and local disaster preparedness and response efforts. For more
information, visit,
and follow us on our Online
and social media pages: Facebook,
and YouTube.

Note Regarding Forward-Looking Statements: Certain statements
and information included in this news release are "forward-looking
statements" within the meaning of the Federal Private Securities
Litigation Reform Act of 1995.
These forward-looking statements
are based on our current plans and expectations and are subject to
risks, uncertainties and assumptions.
Accordingly, these
forward-looking statements should be evaluated with consideration given
to the many risks and uncertainties that could cause actual results and
events to differ materially from those in the forward-looking statements
including those risks set forth in our periodic filings with the
Securities and Exchange Commission.
New risks emerge from time to
It is not possible for management to predict all such risk
factors or to assess the impact of such risks on our business.
we undertake no obligation to publicly update or revise any
forward-looking statements, whether as a result of new information,
future events, or otherwise.

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