Market Overview

ServiceSource Announces Resignation of Barry Reynolds from Board of Directors


(NASDAQ:SREV), a global leader in outsourced inside sales, customer
success and recurring revenue growth and retention solutions,
today announced that Barry Reynolds has decided to retire from the Board
of Directors. Reynolds led the first institutional funding for
ServiceSource and has served as a member of the Board since January
2003. He departs to focus on supporting multiple portfolio companies of
Housatonic Partners, the private equity investment firm where he is a
Managing Director.

"Fifteen years ago, I led an investment in ServiceSource when it was a
small company with a lot of potential. During that timeframe, the
Company has grown to become a clear market leader, while the opportunity
in front of it today remains just as compelling," said Reynolds. "I
maintain my early conviction in the business, leadership team and
strategy, but in light of the needs of other Housatonic investments
where I serve on their boards, now is the time for me to redirect my
attention and efforts."

"As ServiceSource has grown and transformed, the Company has benefitted
greatly from Barry's insight, perspective and governance oversight,"
commented Bruce Dunlevie, lead independent director for ServiceSource.
"The Board wishes to thank Barry for his many years of service,
commitment and support to the Company."

About ServiceSource

ServiceSource International, Inc. (NASDAQ:SREV) helps the world's
leading brands grow closer to their customers. As a global leader in
outsourced inside sales, customer success and recurring revenue growth
and retention solutions, ServiceSource expands customer lifetime value
by helping companies to more efficiently and effectively find, convert,
grow and retain their B2B customer relationships. Trusted by global
market leaders in the cloud/XaaS, software, technology hardware, medical
device & diagnostic equipment and industrial IoT sectors, ServiceSource
sells, manages or renews $9 billion of revenue annually on behalf of its
clients. Leveraging a robust technology suite, predictive data models
and more than 3,000 revenue delivery professionals speaking 45
languages, only ServiceSource brings to market nearly 20 years of
expertise and the ability to drive recurring revenue growth to more than
170 countries. To learn more, visit

Forward-Looking Statements

This press release contains forward-looking statements, including
statements regarding our market position and opportunity. These
forward-looking statements are based on our current assumptions and
beliefs, and involve risks and uncertainties that could cause our
results to differ materially from our forward-looking statements. Those
risks and uncertainties include: that the market for our solution is
underdeveloped and may not grow; errors in estimates as to the service
revenue we can generate for our customers; changes in market conditions
that impact our ability to sell our solutions and/or generate service
revenue on our customers' behalf; the possibility that our estimates of
service revenue opportunity under management and other metrics may prove
inaccurate; our ability to adapt our solution to changes in the market
or new competition; our ability to achieve our expected benefits from
international expansion; general political, economic and market
conditions and events; and other risks and uncertainties described more
fully in our periodic reports and registration statements filed with the
Securities and Exchange Commission, which can be obtained online at the
Commission's website at
All forward-looking statements in this press release are based on
information currently available to us, and we assume no obligation to
update these forward-looking statements.

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ServiceSource®, and any ServiceSource product or service names or logos
above are trademarks of ServiceSource International, Inc. All other
trademarks used herein belong to their respective owners.

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