Market Overview

Intelledox Named a Leader in Aragon Research Tech Spectrum™ for Workflow and Content Automation, 2018


Evaluation Based on Completeness of Intelledox Strategy and

Analyst firm Aragon Research has recognized Intelledox
as a Leader among technology vendors that enable enterprises to speed up
and digitize document processes and transactions in its new report: Aragon
Research Tech Spectrum™ for Workflow and Content Automation, 2018

Intelledox's solution-ready Infiniti platform was noted in the report as
having an "adaptive, journey-based interface" and the "ability to
support complex applications"1 among other capabilities.

"Today, many companies rely on unwieldy enterprise software applications
that are difficult to configure, maintain, and update as business
processes evolve," said Jim Lundy, CEO of Aragon Research and primary
author of the report. "We expect others to follow suit with the Workflow
and Content Automation journey approach that Intelledox has pioneered."

The Workflow and Content Automation (WCA) category as defined by Aragon
Research is a subset of Digital
Transaction Management (DTM)
and reflects a convergence of previous
software categories, including Customer Communications Management (CCM),
workflow, and forms software.

Aragon predicts
that the market for WCA will grow from $1 billion in 2017 to $6 billion
by 2023. As enterprises race toward digital transformation, and by 2020,
the report says 65 percent will have re-architected their document
processes with a focus on automated creation and routing.

"WCA solutions accelerate how quickly information flows between
enterprises, people, and important business systems to accelerate
process cycle times and increase accuracy," the authors note. "WCA is
the future of content."

With more than 15 million users across the globe, the Intelledox
Infiniti Platform enables organizations to replace static forms with
adaptive interviews that collect information and then automatically
generate personalized digital content and documents on demand. With a
flexible, low-code architecture, Intelledox also easily connects data
with core systems such as CRM and ERP to support seamless end-to-end
digital transactions.

The Tech Spectrum defines Leaders like Intelledox as providers with
comprehensive strategies and offerings that align with industry
direction and market demand, and who effectively perform against that
strategic backdrop. They also offer a vision for the future.

"We're happy to gain this kind of recognition and believe it validates
what we are hearing from our customers," said North America president
Rodney Frye. "Across industries like insurance, banking, and government,
enterprises are looking for ways to speed up and simplify customer
acquisition, onboarding, and servicing. Organizations that are stuck
with legacy print-based tools or static forms risk being left behind in
this age of digital disruption."

"To us, being recognized as a Leader is a significant achievement for
Intelledox," said Intelledox CEO Ray Kiley. "Aragon has the most
advanced thinking on the next generation of Business Process and
Customer Communication Management, and their research helps us
understand where the market is headed and continue focusing on

Free Download of Aragon Research Report

Intelledox has licensed this new report and made it available for
download. Learn more about the emergence of Workflow and Content
Automation and get
your copy of the report here

About Aragon Research

Aragon Research is the newest technology research and advisory firm.
Aragon delivers high impact advisory, interactive research, and
consulting services to provide enterprises the insight they need to help
them make better technology and strategy decisions. Aragon Research
serves business and IT leaders and has a proven team of veteran
analysts. For more information, visit

Aragon Research Disclaimer: Aragon Research does not endorse vendors,
or their products or services that are referenced in its research
publications, and does not advise users to select those vendors that are
rated the highest. Aragon Research publications consist of the opinions
of Aragon Research and Advisory Services organization and should not be
construed as statements of fact. Aragon Research provides its research
publications and the information contained in them "AS IS," without
warranty of any kind.

About Intelledox

Today's customers demand efficient and intuitive digital experiences and
Intelledox delivers. Through its solution-ready Infiniti platform,
Intelledox enables customer-focused businesses and governments to
transform customer interactions into adaptive digital journeys, from
acquisition to onboarding to service. With North American Headquarters
located in Dallas, Texas, Intelledox has offices in New York, Toronto,
London, Singapore, Sydney, and global headquarters in Canberra,
Australia. More than 200+ global customers and millions of users trust
the Infiniti platform. Learn how Intelledox Infiniti uniquely combines
next-generation forms, experience-driven workflow, and on-demand,
customer communications management at

1 Aragon Research "The Aragon Research Tech Spectrum for
Workflow and Content Automation, 2018" by Jim Lundy, August 2018.

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