Market Overview

Thousands of Income-Eligible PG&E Customers Could Save Money by Simply Signing Up for the CARE Program

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Thousands of customers could save up to 20 percent or more on their
monthly energy bill by taking a simple step -- enrolling in Pacific Gas
and Electric Company's (PG&E) California
Alternate Rates for Energy (CARE) Program
.

The CARE program gives income-qualified households deep discounts on
their energy bills, but nearly one in 10 eligible customers are not
signed up for the program and are missing out on significant savings.

"PG&E is here to support our customers needing assistance. Qualified
households can take advantage of the CARE program to help them manage
their energy costs and lower their monthly bill," said PG&E Senior Vice
President and Chief Customer Officer Laurie Giammona.

PG&E estimates more than 150,000 customers throughout its service area
could save on their monthly costs by enrolling in CARE. In Sacramento
County alone, which has the largest number of eligible customers not
enrolled, more than 40,000 households could lower their bills by simply
signing up for CARE.

     
Top Counties with Most Eligible
Eligible Customers Not Households Not
Enrolled       Enrolled
1. Sacramento       40,732
2. Alameda       13,702
3. Santa Clara       12,896
4. San Mateo       12,634
5. San Luis Obispo       11,409
6. Stanislaus       9,589
7. Placer       9,568
8. Marin       7,754
9. Santa Cruz       7,085
10. Shasta       6,607
 

Currently, more than 1.4 million qualified customers throughout Northern
and Central California are enrolled in CARE. PG&E has helped customers
save more than $9 billion on their energy bills through the program.

Customers can apply
for CARE online
or via paper applications that are available through
numerous community agencies throughout PG&E's service area. Applying is
easy and only takes about five minutes. If they qualify, customers will
begin receiving the CARE program discount within their next billing
cycle.

Every year, the California Public Utilities Commission adjusts the
maximum qualifying income levels for CARE to reflect changes in the
federal poverty guidelines. CARE is funded through a rate surcharge paid
by all utility customers.

 

CARE Income Guidelines*

      Income Eligibility
Household Size       Upper Limit
1-2       $32,920
3       $41,560
4       $50,200
5       $58,840
6       $67,480
7       $76,120
8       $84,760

Each additional
person add

      $8,640
* Effective through May 31, 2019
 

To learn more about the CARE Program, visit www.pge.com/care.

For customers already participating in the CARE program, the Energy
Savings Assistance Program
provides additional savings by offering
free energy-saving improvements to maximize energy efficiency in their
home. To learn more about the Energy Savings Assistance Program, visit www.pge.com/energysavings.

About PG&E

Pacific Gas and Electric Company, a subsidiary of PG&E
Corporation
(NYSE:PCG), is one of the largest combined natural gas
and electric energy companies in the United States. Based in San
Francisco, with more than 20,000 employees, the company delivers some of
the nation's cleanest energy to nearly 16 million people in Northern and
Central California. For more information, visit www.pge.com/
and www.pge.com/en/about/newsroom/index.page.

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