Market Overview

Spok Listed as a Representative Vendor in Gartner's Market Guide for Clinical Communication and Collaboration


, a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK) and the global leader in healthcare communications, announced that Gartner,
the world's leading research and advisory company, has recognized Spok
in its 2018 Market Guide for Clinical Communication and Collaboration
(CC&C) for its Spok Care Connect® solution. Spok
Care Connect
is a CC&C platform relied on by more than 1,900
hospitals around the globe for smarter clinical communications. The
platform combines a contact center solution, centralized and integrated
directory and scheduling, alarm management, critical test result
notifications, secure messaging, and paging to fully support multimodal,
real-time communication among all of those responsible for patient care.

"We are proud to be listed in Gartner's 2018 Market Guide and believe
that this is further validation of the value proposition that we offer
to our customers," said Vincent D. Kelly, president and chief executive
officer of Spok Holdings, Inc. "A clinical communication and
collaboration platform is key to extending the value of investments made
in EHR and other critical hospital systems while delivering relevant
patient data to mobile devices at the point of care to improve outcomes.
Increasingly, healthcare leaders are recognizing a CC&C platform as the
logical next step in their evolution to becoming real-time health

Spok Care Connect interoperates with the solutions previously mentioned,
along with a wide range of input and output devices, including
smartphones, tablets, pagers, all leading EHR systems, remote monitoring
equipment, nurse call devices, wireless telephony, and even nonclinical
alerting equipment such as refrigerators, HVAC, and fire alarms. These
integrations, plus advanced alarm surveillance capability that
correlates, combines, and intelligently manages clinical alarms, and
provides real-time mobile access to vital signs and waveforms, better
empowers caregivers to make accurate clinical decisions and act on them

Healthcare provider CIOs and clinical leadership should use this guide
to see where this market is heading and identify notable vendors,
according to the report. Gartner recommends healthcare provider CIOs
developing the IT strategy for next-generation care delivery should
improve care coordination and transitions of care by equipping care
teams with CC&C tools that interoperate with other core components of
the care team collaboration ecosystem. Those components include the
contact center, interactive patient care, alarms and notifications, and
nurse call systems.

"More rigorous transitions of care measures are contributing to the need
for an ecosystem of situationally aware and interoperable middleware and
point-of-care IT solutions that foster care team collaboration within
and beyond the inpatient setting," notes Gartner Analyst Barry Runyon.
"Clinical communication and collaboration systems can reduce care team
toil and improve care team effectiveness and related enterprise key
performance measures."1

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in
its research publications, and does not advise technology users to
select only those vendors with the highest ratings or other designation.
Gartner research publications consist of the opinions of Gartner's
research organization and should not be construed as statements of fact.
Gartner disclaims all warranties, expressed or implied, with respect to
this research, including any warranties of merchantability or fitness
for a particular purpose.

About Spok
Spok, Inc., a wholly owned subsidiary of Spok
Holdings, Inc. (NASDAQ:SPOK), headquartered in Springfield, Virginia,
is proud to be the global leader in healthcare communications. We
deliver clinical information to care teams when and where it matters
most to improve patient outcomes. Top hospitals rely on the Spok Care
Connect® clinical communication and collaboration platform to enhance
workflows for clinicians, support administrative compliance, and provide
a better experience for patients. Our customers send over 100 million
messages each month through their Spok® solutions. When seconds count,
count on Spok. For more information, visit or follow
@spoktweets on Twitter.

Spok is a trademark of Spok Holdings, Inc. Spok Care Connect is a
trademark of Spok, Inc.

1 Gartner "Market Guide for Clinical Communication and
Collaboration" by Barry Runyon, 12 July 2018.

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