Market Overview

Motus Mobility Benchmark Report Finds Cost Control is Biggest Challenge for Businesses with Mobile Workforces


Platform Brings Advanced Technology and Enhanced Offerings to Help
Businesses Support Employees Who Drive for Work

the premier vehicle management and reimbursement platform, released its
annual Workforce
Mobility Benchmark Report
, revealing key industry data on vehicle
reimbursement programs and best practices that will help companies
develop successful growth strategies to meet the needs of the growing
mobile workforce. The 2018 report includes data from more than 2,000
companies spanning multiple industries – including food and beverage,
manufacturing, retail, business and professional services and more – and
drills into a variety of business vehicle programs, including
company-provided (fleet) vehicles, cents-per-mile (CPM) reimbursement
and vehicle allowances, as well as topics like business vehicle
policies, driver safety and mileage tracking in the mobile workforce.

"Motus is committed to helping businesses understand the trends and
leading best practices that enable the mobile workforce to perform their
jobs every day," said Ken Robinson, market research analyst for Motus.
"The benchmark data collected in the survey helps businesses of all
sizes and from all industries understand how the effectiveness of their
vehicle programs compare to their peers and consider strategies they
might not have before."

Based on this year's survey results, the top challenges facing
businesses with mobile workers include cost control (26 percent),
followed closely by risk and liability exposure (23 percent). The report
also found that vehicle reimbursement programs are 32 percent less
expensive than company-provided vehicles.

To help address these challenges, Motus brings advanced technology into
the vehicle management space, enabling employers to reimburse their
business drivers fairly and accurately, based on actual costs related to
the business usage of their personal vehicles. Motus also offers its
Driver Safety Solutions, which is a comprehensive suite of driver safety
assessments, motor vehicle record checks, employee insurance
verification, and individualized, web-based safety training and employee
risk profiling that has enabled employers to reduce collision rates by
35 percent on average.

"As the workforce evolves, choosing the right vehicle program can be
difficult for businesses with mobile workforces," said Craig Powell, CEO
of Motus. "The goal of this report is to make it easier for these
businesses to make informed decisions about the methods they use to
reimburse and support mobile workers. Motus can help companies overcome
the challenges that are inherent with managing mobile workforces, and
effectively handle new challenges to their vehicle programs as they

Additional findings in the 2018 Workforce Mobility Benchmark Report

  • Mobile workers are driving more for business. In 2017, organizations
    reported the highest average business mileage of the past five years.
  • There are many opportunities to improve driver safety. Seventy percent
    of organizations report requiring "minimum levels of auto insurance"
    for vehicle reimbursement programs, but only 55 percent "collect
    documentation to confirm that mobile workers have up-to-date insurance
  • Only 39 percent of companies use a reactive approach like "defensive
    driving courses" for employees with multiple Motor Vehicle Record
    infractions (traffic violations); 15 percent report "no consequences."
  • Company-provided vehicles remain the most expensive option -
    organizations report that fleet vehicles cost nearly 11 percent more
    than the average vehicle program spend per mobile worker.
  • Use of automated mileage tracking is increasing. Organizations report
    a nine percent year-over-year increase in the use of GPS-verified
  • Companies have limited visibility into field sales activities – only
    22 percent of organizations "can quantify the work habits of top field
    sales performers."
  • More than one-third of organizations that have vehicle allowances have
    not reviewed their vehicle allowance amounts within the past six years.

To access the full report, please visit

About Motus
Motus is the definitive leader in mileage
reimbursement and driver management technologies for businesses with
mobile workers and fleets of all sizes. Only Motus leverages deep
insights captured across the world's largest retained pool of drivers to
calculate personalized and compliant vehicle reimbursements, keep
drivers productive and safe, and ultimately maximize returns and
minimize risk for all aspects of the mobile workforce. Motus expertise
also underpins the annual Internal Revenue Service (IRS) business
mileage standard, the amount an individual can deduct for business
vehicle expenses. For more information about the company, please visit or
connect with us on TwitterFacebook,
or LinkedIn.

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