Market Overview

Coolsailing, Europe's Boat Rental Pioneer, Launches Its New "SATISFACTION GUARANTEE"


Coolsailing, Europe's Boat Rental Pioneer, Launches Its New "SATISFACTION GUARANTEE"

PR Newswire

PARIS, July 31, 2018 /PRNewswire/ --

Coolsailing, now part of the Skiset Group (the largest ski and snowboard rental company in Europe) is launching a new exclusive insurance offer, specifically designed for the boat rental market. In addition to a damage waiver, the boat rental agency is now offering a new multiple-peril insurance (repatriation, cancellation, etc.) including a satisfaction guarantee for its clients travelling around the world. This new offer provides a partial refund of the rental amount and covers:

- Weather risks

- Breakdowns

- Boarding delays

- Services not in accordance with the rental agreement

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"This satisfaction guarantee perfectly matches the customers' expectations wishing to go on a cruise relaxed and well prepared, without thinking about the possible unforeseen circumstances before departure or on site. Our goal is clear: getting closer to our customers by offering them a qualitative and tailor-made offer," Charlotte Reynaud, commercial director of Coolsailing.

In order to develop this innovative insurance product, Coolsailing has been collaborating with "Presence Assistance", the leader in tourism insurance. Don't hesitate to contact the Coolsailing team for further information.

About Coolsailing:  

Coolsailing's parent company is the Skiset Group, number 1 in ski rental. The company has been a boat rental specialist since 1998 and offers private cruises in over 80 destinations worldwide. Coolsailing offer a large range of boats to rent: monohulls, catamarans, motor boats, schooners and luxury yachts.

SOURCE Coolsailing

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