Market Overview

New SiteLink Certified Professional course brings SiteLink users up to speed on cutting-edge myHub platform


New SiteLink Certified Professional course brings SiteLink users up to speed on cutting-edge myHub platform

What is SiteLink myHub and How Do I Get Started? Take the New Course Today!

PR Newswire

RALEIGH, N.C., July 31, 2018 /PRNewswire/ -- SiteLink, the global leader in cloud-based software and payment processing for storage operations of all sizes, is pleased to announce the launch of a new module for SiteLink Certified Professional (SCP) focused on SiteLink myHub. This course, the fourth available in the unique SiteLink Certified Professional training program, will train and certify users in the mobile, browser-based SiteLink myHub platform.

SiteLink, industry leader for cloud-based self-storage management software and payment processing (PRNewsfoto/SiteLink)


  • Get up to speed on the SiteLink myHub platform
  • New course integral to SiteLink's primary goal: help customers achieve success
  • Certified Professionals enjoy special recognition
  • SiteLink myHub is 4th module in popular training program

Learn myHub from the ground up
SiteLink myHub is the browser-based version of SiteLink that runs in conjunction with SiteLink Web Edition and works on tablets, smartphones, PCs and Macs. Many operators enjoy myHub for its mobility, flexibility and easy-to-use interface. By sharing the same database in real-time, both interfaces run simultaneously, extending the convenience of SiteLink and ensuring that all data is up-to-date in both platforms.

SiteLink myHub ( requires no extra setup, and users log in with the same site-level or Corporate Control credentials as Web Edition.

Content to cover user-friendly myHub platform
The new course will cover the current tools and workflows available in SiteLink myHub including Lead to Lease, move-ins/outs, transfers, walk-thrus, Corporate Control, reports, payments, eFile Management plus new features such as the 3D Map, background auto-billing for credit cards and ACH, invoicing, selling merchandise and more.

Designed to help users take full advantage of the powerful myHub platform, the course is geared for all levels from beginner to expert user, including total newcomers to SiteLink management software and the self-storage industry. SiteLink users who are hesitant to begin using the myHub interface or are unsure how to start are also encouraged to register.

SCP part of SiteLink's goal of helping customers achieve success
The SiteLink Certified Professional (SCP) program, an industry first, launched in 2017 to fill a much-needed void for thorough training in self-storage management software. SCP also assists operators by reducing training costs and identifying qualified candidates. All SCP courses are self-paced and free to SiteLink Web Edition customers.

Users can complete the training on any Internet-connected device on their own time. Courses can be completed in any order. Once enrolled, students can access course content at any time for review or reference.

SiteLink continues to provide customers with a wide variety of materials for enrichment and building blocks for success. In addition to SCP, the company offers free industry and support webinars, training videos and FAQs geared toward improving SiteLink skills and expanding knowledge of the self-storage industry.

Certified Professionals enjoy special recognition
To become certified in a course, unit questions must be answered in order and be 100% correct. Once a course is complete, users can download a Certificate of Achievement plus an SCP email signature logo to acknowledge their accomplishment. New SiteLink Certified Professionals with a StorageForum account are announced monthly on the forum, SiteLink's online community, and awarded a unique badge.

New module is 4th in popular training program
With the addition of the new module, SCP now offers four levels of coursework: Daily Operations, Advanced Operations, Administrator and myHub. More than 3,000 SiteLink users have registered in the program earning 3,500 certifications from the first three courses, with 700+ certifying in all three.

"With the fast-paced rollout of new features in myHub, we expect this new course to be extremely popular," said Ross Lampe, SiteLink's president. "More and more users are migrating to the mobile platform, and this training will help them make the most of it."

Students currently registered in SCP will receive an email inviting them to check out the new myHub course. SiteLink customers interested in signing up should go to to get started.

About SiteLink
Founded in Raleigh, North Carolina in 1996, SiteLink leads the industry in cloud-based and Windows self-storage management software globally, and built-in, in-house payment processing. Client-based feedback, the industry's largest, and continued innovation result in the fastest, fewest clicks and most modern interface. Profit tools, integrations, quality service and regular updates make SiteLink the favorite of single and multi-store operators, including most top 100 operators. Stores with fewer than 250 units enjoy special bundle pricing. As the leader in website integration and payment processing, SiteLink offers online marketing, reservations, rentals and payment solutions. Built-in electronic signature and document management, TOTAL CRM, revenue management, TeleTracker phone integration and text messaging boost profits. More than fifty SiteLink Marketplace partners like web designers, call centers, kiosks, insurance, access systems and listing services deliver tighter integrations with SiteLink vs. other software. PCI Level 1 & SOC 1 Type II Certifications and industry-first OneSupport deliver software and payment processing support under one roof.


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