Market Overview

Dresner Advisory Services Publishes 2018 Business Intelligence Competency Center Market Study


NASHUA, N.H., July 31, 2018 (GLOBE NEWSWIRE) -- Dresner Advisory Services today published the 2018 Business Intelligence Competency Center Market Study, part of the Wisdom of Crowds® series of research.  A business intelligence competency center is a group within an organization responsible for defining, delivering, documenting, and promoting best-practice business intelligence (BI) solutions. 

The fifth annual report examines the goals and functions of the business intelligence competency center (BICC), including BICC success; organization and reporting structure; longevity; staffing, skills, and activities; and budget/funding.

According to the study, the BICC drives business intelligence throughout the organization, particularly in line managers, individual contributors, and customer targeting functions.  Over time, organizations with an active BICC see BI penetration increase, with plans for greater future adoption.

"BICC respondents are more likely to report the highest level of quality and trustworthiness in their ‘state of data', which sets the stage for accurate and helpful data analysis," said Jim Ericson, vice president and research director at Dresner Advisory Services.

The report indicates that while many roles remain important within the BICC, business analysts are the most likely resources, with an increase in the number of data scientists. Analytical model development is the most prevalent BICC activity.

"We believe that organizing for success is an important step in achieving best-practice business intelligence, and the BICC is a proven means to achieve this," said Howard Dresner, founder and chief research officer at Dresner Advisory Services.

Wisdom of Crowds® research is based on data collected on usage and deployment trends, products, and vendors. Users in all roles and throughout all industries contributed to provide a complete view of realities, plans, and perceptions of the market.  To purchase a copy of the 2018 Business Intelligence Competency Center, visit

About Dresner Advisory Services
Dresner Advisory Services was formed by Howard Dresner, an independent analyst, author, lecturer, and business adviser. Dresner Advisory Services, LLC focuses on creating and sharing thought leadership for Business Intelligence (BI), information management, performance management, and related areas.

Press contact:
Danielle Guinebertiere
Dresner Advisory Services
978 254 5587

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