Market Overview

Verizon's wireless network named #1 for the 10th time in a row, according to RootMetrics®


BASKING RIDGE, N.J., July 26, 2018 (GLOBE NEWSWIRE) -- The nation's most rigorous, independent scientific study has recognized Verizon as the #1 wireless network in the country for a record 10th consecutive time. According to RootMetrics' new National RootScore® Report released today, Verizon was again unbeaten in every category including overall network performance, reliability, data, speed, call and text.

RootMetrics® Metro Area RootScore Awards
For network reliability, Verizon was undefeated in 111 of the 125 metro areas tested (89%).

RootMetrics® State RootScore Awards
In overall performance, Verizon was unbeaten in 47 states (up from 45 in the last report).

According to RootMetrics

  • "Verizon's performance in our national testing remained outstanding and far stronger than that of any other carrier."
  •  "Verizon delivers another stellar performance - With far more State RootScore Awards than any other carrier, Verizon again led the way…"
  • "Verizon remained the top performer in our metro area testing, once again earning the highest total of metro area RootScore awards at 602."
  • "Fast, faster, fastest: Verizon recorded median download speeds of 20 Mbps or faster in more markets (106) than any other network."

Widening the lead

"Our overwhelming lead over the competition has never been more important as we build for the future," said Nicola Palmer, Chief Network Engineering Officer and Head of Wireless Networks at Verizon. "RootMetrics' report not only confirms Verizon continues to deliver the nation's best, most reliable wireless 4G LTE network, it also points to the significant gap between our network's performance and all the others."

  • Nationally, and in the majority of states and metro areas tested, Verizon was #1 in overall performance and reliability.
  • For network reliability, Verizon was unbeaten in 111 of the 125 metro areas tested (89%).
  • We were unbeaten in overall performance in 47 states (up from 45 in their last report).
  • We increased the number of markets in which our network delivered median download speeds of at least 20 Mbps from 71 to 106, the highest number of any carrier.
  • Our total number of state awards is more than double that of our next-closest competitor and eight times greater than another (259 to 32). In addition, our total awards increased by 10 since the previous report.

No matter how you test it, Verizon is the industry leader in network performance             

Nationwide, we are consistently recognized for providing a superior network experience by a wide range of independent third parties. According to the latest J.D. Power Wireless Network Quality Performance Study, Verizon ranked highest in all six regions and, for the 21st time in a row, received more awards than any other wireless provider.* Other third party recognition includes:

  • The largest 4G LTE footprint "by far" on the U.S. Interstate System in the recent Connectivity on Interstates Report by P3**
  • Best in video streaming, based on analysis of data collected nationally by Nielsen***
  • The best real-world download speeds according to Tutela****

Building the future

Verizon is leading the way with several recent technology firsts and the promise of much more to come.

  • 4G LTE Advanced: We've continued to aggressively deploy the latest 4G LTE Advanced technologies this year including; delivering the triple crown--4X4 MIMO, 256 QAM and carrier aggregation to 1,100 markets. In combination, these three technologies provide significantly faster peak data speeds and capacity for our customers.
  • 5G: Verizon will be the first to launch wireless residential broadband services in four U.S. markets in 2018, including Sacramento, LA and Houston. At The Alley in NYC, home of Verizon's 5G incubator in New York's Chelsea neighborhood, innovators are developing, refining and demonstrating ways 5G networks will change the ways we live, learn, work and play.

To learn more about the work our engineers are doing, check out these videos on why we're Best For a Good Reason.

Verizon Communications Inc. (NYSE:VZ) (NASDAQ:VZ), headquartered in New York City, generated $126 billion in 2017 revenues. The company operates America's most reliable wireless network and the nation's premier all-fiber network, and delivers integrated solutions to businesses worldwide. Its Oath subsidiary reaches people around the world with a dynamic house of media and technology brands.

VERIZON'S ONLINE NEWS CENTER: News releases, feature stories, executive biographies and media contacts are available at Verizon's online News Center at News releases are also available through an RSS feed. To subscribe, visit

Rankings based on the RootMetrics US National, State, and Metro RootScore Reports: 1H 2018. Tested with best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of Verizon. Visit for more details.

Quotes from RootMetrics special reports "Mobile performance in the US part 1: performance across the entire US 1H 2018," "Mobile performance in the US part 2: performance across the 50 states 1H 2018" and "Mobile performance in the US part 3: performance in metro areas 1H 2018."

* Verizon Wireless received the highest numerical score among wireless service providers in the J.D. Power 2017 (V1 & V2) & 2018 (V1 & V2) U.S. Wireless Network Quality Performance Studies rating it Highest Wireless Network Quality Performance across the Nation. 2018 V2 study is based on 36,320 total responses, measuring the network quality experienced by customers with wireless phones, surveyed January – June 2018. Your experiences may vary. Visit

** The data used by P3, a global industry-leader in mobile benchmarking, was collected during the period of three months, from March to May, 2018 and comprised of 2,361,675,005 measurements and 43,565 interstate miles.

*** Verizon customers received the best overall download speeds across the U.S., according to a study of United States' mobile performance in April, May and June, 2018, by Tutela, a widely installed network testing software that collects more than 2 billion network quality measurements every day in the USA. During typical activity network tests during the three-month period, Verizon users averaged a download speed of approximately 21 Mbps, with AT&T at 13 Mbps, T-Mobile at 11, and Sprint at 8 Mbps on average, across the country.

**** Based on Verizon interpretation of Nielsen Video Test data collected nationally between 10.1.17 and 3.31.18

Media contact:
Laura Merritt

Photos accompanying this announcement are available at

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