Market Overview

noHold, Inc. Launches NLP2X™, a New Way to Add a Conversational Interface to any Repository of Information

Share:

noHold is excited to introduce NLP2X, a new module of its AI platform,
SICURA®. NLP2X converts end users natural language queries into database
commands. This includes SQL databases, excel spreadsheets, or any other
proprietary data repository with an API. NLP2X is often used with a
Virtual Assistant that interfaces directly with the end user.

Here is an example of how NLP2X can work. Imagine shopping for a new
computer online. There are so many options to choose from, and searching
for specific features on a computer through a database can be
cumbersome. Leveraging NLP2X, end users can ask a Virtual Assistant to
only display computers that match specific criteria. For example, an end
user can say, "Show me all laptops that are between $1000 and $1300,
with 4 GB of memory or more and a 2.80 Ghz clock." In seconds, the
Virtual Assistant will pull up only the laptops that match that criteria.

NLP2X is able to recognize Intents, Named Entities and Operators from
end user queries. An Intent is the action the end user wants the Virtual
Assistant to execute. Referencing the example above, the Intent would be
"show me." A Named Entity is a value that is significant to the query,
for example "4 GB of memory." An Operator is the word/s typically
associated with a Named Entity, such as "between" in the phrase "between
$1000 and $1300."

Parsing end users queries is not trivial because end users can express
themselves on their own terms. For example, you cannot expect end users
to always specify the dollar sign "$" when referring to a price. Also,
individuals may refer to "price" instead of "cost", or even misspell
terms. NLP2X has been trained to take care of all of this.

noHold's CEO and Founder, Diego Ventura, adds, "NLP2X is designed to
help non-programmers query repositories of information without having to
know reporting tools or special languages like SQL. Managers and
Executives will be able to get to the information they are interested in
without the help of specialized IT personnel."

About noHold, Inc.

noHold is a privately held company established in 1999 and is
headquartered in Milpitas, CA, USA (Silicon Valley). noHold is the
acknowledged leader in Web based Self-service solutions with a mission
to deliver real answers to real questions – real fast. Simple to use,
easy to implement and as close to human as you can get, noHold turns
automated customer support into cognitive customer interactions. noHold
customers include Cisco, Dell, McAfee and a host of industry leaders.
More information can be found at http://www.nohold.com.

All other product and service names are the property of their respective
owners.

View Comments and Join the Discussion!