Market Overview

Assurance Maximizes Employee Potential with Cornerstone


Cornerstone's solutions for recruiting, learning and performance have
helped one of the largest independent U.S. insurance brokerages recruit
and retain top talent, enable more frequent and meaningful feedback, and
foster mobility within the organization

(NASDAQ:CSOD), a global leader in cloud-based learning
and human capital management software
, today announced that
Assurance, one of the largest and most awarded independent insurance
brokerages in the U.S., has seen incredible success using Cornerstone's
suites for Recruiting, Learning and Performance to provide an
exceptional employee experience for its team.

This press release features multimedia. View the full release here:

minimizes risk and maximizes health for over 6,000 businesses and
individuals across the country through a suite of insurance solutions,
including business insurance, employee benefits, financial services,
private insurance and surety. Although Assurance ranks as a mid-size
business with 500 U.S. employees, the company is experiencing a growth
rate of 10 to 15 percent and plans to expand across the country, opening
four more offices in the next five years.

With more than $100 million in revenue and a 98 percent client
recommendation rate, the company credits its success to its employees
with the mantra "happy employees equals happy clients." Because of
Assurance's highly employee-centric culture, company leaders chose
Cornerstone in 2014 to help better support each individual employee and
enable them to learn and grow within the organization. Assurance was
looking for a solution that would enhance their culture, instead of
replacing it. Cornerstone helped to facilitate Assurance's "DNA"
performance management process, which stands for Dominate, Navigate and
Appreciate. In the past five years since signing on with Cornerstone,
Assurance has positively enhanced its talent management strategy. Some
of the company's talent management successes to date include:

  • Improved feedback process to boost day-to-day performance. Before
    Cornerstone and the DNA Performance process, performance conversations
    at Assurance were often difficult. Now, with a new feedback process in
    place, managers say they feel more empowered to have frank, honest
    conversations with their team members. This updated process has also
    been very impactful for employees who now know where they stand and
    look forward to receiving feedback throughout the year to improve
    their day-to-day performance.
  • Maximized the value to each employee with development goals. The
    company prioritizes cross-training to maximize the value of each
    employee. This is critical to a mid-size brokerage like Assurance as
    it ensures there is always an employee who is primed and ready for a
    new role should one become available. Assurance is able to make
    staffing decisions that are not only right for the company, but also
    in the best interest of the employee.
  • Streamlined compliance reporting. Previously, reporting on
    continuing education (CE) credits to maintain licensure was a manual
    and time-consuming process. The system's flexibility allowed Assurance
    to add a custom field for CE credits, which has resulted in easier
    reporting and a more streamlined process.
  • Created a centralized place for all learning content. With
    Cornerstone, employees can easily access content whenever and
    wherever. The centralization of all Assurance's learning content has
    helped empower employees to develop and learn in a very self-directed
    way. In 2017, Assurance logged more than 9,000 hours of training in
    the system.
  • Increased visibility into employee engagement and performance with
    data insights.
    Prior to Cornerstone, review data was saved, but
    not leveraged for analysis. Now, that information is used not only to
    drive learning and improvement, but also to plan development for
    individuals. By reviewing questions employees and managers completed,
    Assurance has gained more insight into employee engagement and
    performance, allowing leaders to see what goals and aspirations
    employees have at the organization.

Comments on the News

"For any business, it's critical to ensure that every investment made is
one that will have an impact and drive the business forward. For us,
Cornerstone was an investment which allowed us to provide every person
at Assurance an experience that's as unique as them," said Michele
McDermott, senior vice president of human resources at Assurance. "As we
expand our business and add new members to our team, we know that
Cornerstone can grow with us, and help us maintain and continue to
refine this amazing employee culture we've built."

"Of our more than 3,200 clients, we honor only five every year with a
Client RAVE Award. This year, Assurance was not only a finalist in the
Visionary in Performance Management category but also a winner in the
Transformational HR and Talent Strategy category. It's no surprise that
Assurance was honored twice this year given the company's commitment to
providing an exceptional work environment and culture for its people,"
said Chris Stewart, senior vice president of global customer success at
Cornerstone OnDemand. "Assurance is proof that investing in your people
will lead to happy customers and better business results."

Additional Details

About Assurance

Assurance is among the largest and most awarded independent insurance
brokerages in the U.S. A "Top 50" broker and repeated national "Best
Place to Work" winner, Assurance creates value by minimizing risk and
maximizing health for 6,000 businesses and individuals across the
country. Visit Assurance at

About Cornerstone OnDemand

Cornerstone OnDemand Inc. (NASDAQ:CSOD) is a global leader in
cloud-based learning and human capital management software. The
company's solutions help organizations to realize the potential of the
modern workforce. From recruitment, onboarding, training and
collaboration, to performance management, compensation, succession
planning, people administration and analytics, Cornerstone is designed
to enable a lifetime of learning and development that is fundamental to
the growth of employees and organizations.

Based in Santa Monica, California, the company's solutions are used by
more than 3,250 clients worldwide, spanning 36 million users across 192
countries and 43 languages. To learn more about Cornerstone, visit us on Twitter,
and our blog.

Cornerstone® and Cornerstone OnDemand® are registered trademarks of
Cornerstone OnDemand Inc.

View Comments and Join the Discussion!