Market Overview

Avaya Named a Leader by Gartner in 2018 Magic Quadrant for Unified Communications


Combined with Avaya's recognition as a Leader in the 2018 Magic
Quadrant for Contact Center Infrastructure, we believe the company's
leadership in enabling Digital Transformation is clear

Avaya Holdings Corp. (NYSE:AVYA) today announced that Avaya is again
positioned as a Leader in the Gartner
Magic Quadrant for Unified Communications,
the ninth time that the
company has been in a Leader position. Companies in the Leaders quadrant
of the Gartner Magic Quadrant are defined as companies that "execute
well against their current vision and are well positioned for tomorrow."

"We are proud to have been named as a Leader by Gartner in the 2018
Magic Quadrant for Unified Communications, included for the ninth time,"
said Jim Chirico, President and CEO, Avaya. "Earning this distinction,
we believe, reflects our continued innovation and differentiated and
valued solutions in UC. More importantly, we feel it also reflects on
the deep relationships we have with our clients, providing them with
communication solutions that help enable their organizations to operate
in a highly mobile, competitive and fast-paced environment. Combined
with our recognition earlier this year as a Leader in the 2018 Magic
Quadrant for Contact Center Infrastructure, Worldwide, it's our view
that Avaya is clearly reinforcing our status as a trusted solution
provider for companies of all sizes on their digital transformation

Avaya improved its position on both ability to execute and completeness
of vision compared to the previous year's results.

Avaya is investing significantly in its Unified Communications portfolio
to provide customers the solutions they want and need to fully leverage
UC, including telephony, video, mobility, messaging, meetings and team
collaboration. For example, the Avaya Equinox application now
streamlines collaboration across all communications channels for small
businesses to large enterprise, and a new suite of handsets further
integrates applications to help drive new levels of efficiencies.
Customers can also deploy in leading cloud environments in addition to
other Infrastructure as a Service options, with further Avaya Cloud
options planned. And over the course of the next year, the company will
introduce additional innovative capabilities with AI and blockchain

The 2018 Magic Quadrant for Unified Communications report evaluated
eight UC vendors on completeness of vision and ability to execute.
Gartner then positions companies within one of four quadrants:
Visionaries, Niche Players, Challengers, and Leaders. Gartner defines
"Unified Communications Solutions — equipment, software and services —
as offerings that facilitate the use of multiple enterprise
communications methods to achieve those aims. UC solutions integrate
communications channels (media), networks and systems, as well as IT
business applications, and, in some cases, consumer applications and
devices." Gartner divides UC into six broad communication product areas:
Telephony, Meeting Solutions, Messaging, Presence and Instance Messaging
(IM), Clients, and Communications-Enabled Business Processes.

In May, Avaya was positioned as a Leader in the 2018
Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide
marking the 17th time that Avaya has been in a Leader

Gartner, Magic Quadrant for Unified Communications, Steve Blood, Megan
Marek Fernandez, Mike Fasciani, Rafael A Benitez, 25 July 2018.

Gartner, Magic Quadrant for Contact Center Infrastructure, Worldwide,
Drew Kraus, Steve Blood, Simon Harrison, 17 May 2018.

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in
its research publications, and does not advise technology users to
select only those vendors with the highest ratings or other designation.
Gartner research publications consist of the opinions of Gartner's
research organization and should not be construed as statements of fact.
Gartner disclaims all warranties, expressed or implied, with respect to
this research, including any warranties of merchantability or fitness
for a particular purpose

About Avaya

Avaya (NYSE:AVYA) enables the mission critical, real-time communication
applications of the world's most important operations. As the global
leader in delivering superior communications experiences, Avaya provides
the most complete portfolio of software and services for contact center
and unified communications— offered on premises, in the cloud, or a
hybrid. Today's digital world requires communications enablement, and no
other company is better positioned to do this than Avaya. For more
information, please visit

Cautionary Note Regarding Forward-Looking Statements

This document contains certain "forward-looking statements." All
statements other than statements of historical fact are
"forward-looking" statements for purposes of the U.S. federal and state
securities laws. These statements may be identified by the use of
forward looking terminology such as "anticipate," "believe," "continue,"
"could," "estimate," "expect," "intend," "may," "might," "our vision,"
"plan," "potential," "preliminary," "predict," "should," "will," or
"would" or the negative thereof or other variations thereof or
comparable terminology and include, but are not limited to, expected
cash savings and statements about growth, exchange listing and improved
operational metrics. The Company has based these forward-looking
statements on its current expectations, assumptions, estimates and
projections. While the Company believes these expectations, assumptions,
estimates and projections are reasonable, such forward-looking
statements are only predictions and involve known and unknown risks and
uncertainties, many of which are beyond its control. The factors are
discussed in the Company's Registration Statement on Form 10 filed with
the Securities and Exchange Commission, may cause its actual results,
performance or achievements to differ materially from any future
results, performance or achievements expressed or implied by these
forward-looking statements. For a further list and description of such
risks and uncertainties, please refer to the Company's filings with the
SEC that are available at
The Company cautions you that the list of important factors included in
the Company's SEC filings may not contain all of the material factors
that are important to you. In addition, considering these risks and
uncertainties, the matters referred to in the forward-looking statements
contained in this report may not in fact occur. The Company undertakes
no obligation to publicly update or revise any forward-looking statement
as a result of new information, future events or otherwise, except as
otherwise required by law.

Source: Avaya Newsroom

All trademarks identified by ®, TM, or SM are registered marks,
trademarks, and service marks, respectively, of Avaya Inc. All other
trademarks are the property of their respective owners

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