Market Overview

ServiceSource Appoints Digital Technology Industry Veteran Denzil Samuels to Chief Marketing & Growth Officer Role

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World-Class Executive Joins Company to Accelerate Go-To-Market
Momentum

ServiceSource
(NASDAQ:SREV), a global leader in outsourced inside sales, customer
success and recurring revenue growth and retention solutions,
today announced that Denzil Samuels, a visionary leader and 35-year
digital technology industry veteran, has joined the Company in the
newly-created role of Chief Marketing & Growth Officer. Samuels will
lead multiple aspects of ServiceSource's go-to-market and growth
acceleration activities, including worldwide alliances, strategic
partnerships, global marketing, branding and communications. Based in
the company's Denver headquarters, Samuels will be a member of the
executive leadership team and a direct report to Christopher M.
Carrington, CEO of ServiceSource.

"We are pleased Denzil has chosen to join us in a key new leadership
role," said Carrington. "Throughout his career, Denzil has played a
central role driving market-facing transformations for some of the
technology industry's largest and most respected companies. We look
forward to his many contributions and the value that his domain
expertise, executive experience and thought leadership will bring to
ServiceSource."

Prior to ServiceSource, Samuels served as Global Chief Channel &
Alliances Officer at Hewlett Packard Enterprise (HPE), where he led
strategy and execution for the company's $20 billion channel business.
Before HPE, Samuels built and scaled a digital partner ecosystem at GE
Digital, where he served as the global head of channels, alliances,
business development and ventures. Prior to GE, Samuels was SVP –
Worldwide Partners and Solutions at Salesforce, where he built the cloud
company's global channel practice and ecosystem from the ground up. He
has also held senior executive leadership roles at Siemens Enterprise
Communications, Northrop Grumman IT, and Avaya, among others.

"Digital disruption, cloud economics and subscription-based business
models are having profound effects across industries and sectors,
forcing companies to reimagine their B2B customer journeys and rethink
their acquisition, engagement and retention models," said Samuels.
"These dynamics are expanding the addressable market for ServiceSource's
holistic solution suite and I am thrilled to join the high-caliber
leadership team at ServiceSource as we execute against this large and
growing opportunity."

About ServiceSource

ServiceSource International, Inc. (NASDAQ:SREV) helps the world's
leading brands grow closer to their customers. As a global leader in
outsourced inside sales, customer success and recurring revenue growth
and retention solutions, ServiceSource expands customer lifetime value
by helping companies to more efficiently and effectively find, convert,
grow and retain their B2B customer relationships. Trusted by global
market leaders in the cloud/XaaS, software, technology hardware, medical
device & diagnostic equipment and industrial IoT sectors, ServiceSource
sells, manages or renews $9 billion of revenue annually on behalf of its
clients. Leveraging a robust technology suite, predictive data models
and more than 3,000 revenue delivery professionals speaking 45
languages, only ServiceSource brings to market nearly 20 years of
expertise and the ability to drive recurring revenue growth to more than
170 countries. To learn more, visit www.servicesource.com.

Forward-Looking Statements

This press release contains forward-looking statements, including
statements regarding our ability to execute against our market
opportunity, and the growth of that opportunity. These forward-looking
statements are based on our current assumptions and beliefs, and involve
risks and uncertainties that could cause our results to differ
materially from our forward-looking statements. Those risks and
uncertainties include: that the market for our solution is
underdeveloped and may not grow; changes in market conditions that
impact our ability to sell our solutions and/or generate service revenue
on our customers' behalf; the possibility that our estimates of service
revenue opportunity under management and other metrics may prove
inaccurate; our ability to adapt our solution to changes in the market
or new competition; our ability to achieve our expected benefits from
international expansion; general political, economic and market
conditions and events; and other risks and uncertainties described more
fully in our periodic reports and registration statements filed with the
Securities and Exchange Commission, which can be obtained online at the
Commission's website at http://www.sec.gov.
All forward-looking statements in this press release are based on
information currently available to us, and we assume no obligation to
update these forward-looking statements.

Connect with ServiceSource:

http://www.facebook.com/ServiceSource
http://twitter.com/servicesource
http://www.linkedin.com/company/servicesource
http://www.youtube.com/user/ServiceSourceMKTG

Trademarks

ServiceSource®, and any ServiceSource product or service names or logos
above are trademarks of ServiceSource International, Inc. All other
trademarks used herein belong to their respective owners.

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