Market Overview

Accenture Positioned as a Leader in an IDC MarketScape: Worldwide Life Sciences Research & Development Vendor Assessment on IT Outsourcing for Third Consecutive Time


For the third consecutive time, Accenture (NYSE:ACN) is positioned as a
Leader in the IDC MarketScape vendor assessment covering IT outsourcing
(ITO) across the life sciences research and development (R&D) industry.

The report, "IDC
MarketScape: Worldwide Life Science R&D ITO 2018 Vendor Assessment
(IDC #US44023818, June 2018), examines the current life sciences R&D ITO
landscape, including industry and market trends, and compares 11 major
vendors against the criteria most important for life sciences companies
to consider when selecting a service provider.

"Accenture carries a legacy of strong IT services to the industry, a
broad customer base, and significant success in engaging prominent
pharmaceutical companies," notes Alan
, Ph.D., research director for IDC Health Insights Life
Sciences practice in his report. "These capabilities and the company's
strong commitment to innovation in this important industry sector will
routinely position Accenture as a formidable competitor in the ITO and
broader R&D IT services market."

, senior managing director in Accenture's Life Sciences
practice, said, "Recognition such as this IDC MarketScape Leader
positioning comes as a direct result of Accenture's differentiated
approach to delivering ITO strategies, services and offerings, which is
centered upon supporting the industry's commitment to the discovery of
life-changing solutions for patients. Because the IDC MarketScape
reports are based in part on client feedback, it's especially gratifying
to be recognized for our collaboration, intellectual contributions and
ability to deliver on complex projects. Accenture is committed to
continued investment in our people, methods and technologies to help our
clients lead with innovation."

Accenture also was positioned as a Leader for the third consecutive time
in another recent report: "IDC
MarketScape: Worldwide Life Science R&D BPO 2018 Vendor Assessment
(IDC #US42144618, June 2018).

In naming Accenture's Life Sciences practice as an ITO Leader, this
latest IDC MarketScape looked at:

  • Breadth of services offered, depth of related project experience, and
    number of customers Accenture serves;
  • Geographical footprint and global delivery capabilities, level of
    priority and focus by Accenture on the life sciences R&D sector, and
    the pace of investment in related life sciences capabilities;
  • Life sciences' industry-specific expertise, corporate financial
    stability, and ability to accommodate different types and sizes of
    life sciences clients; and
  • Customer references to examine vendor capabilities surrounding project
    management, IT technical skills, account management, and overall value
    delivery to clients.

For the purposes of this study, ITO includes outsourcing of all
services, including call centers, customer support, and any other
ongoing, well-characterized repetitive processes that occur within the
R&D ecosystem. In the report analysis, IDC Health Insights divided
potential key measures for success into two primary categories:
capabilities and strategies. The assessment includes client references.

to learn more about Accenture's Life Sciences practice and the Accenture
Accelerated R&D Services

About IDC MarketScape

IDC MarketScape vendor analysis model is designed to provide an overview
of the competitive fitness of ICT (information and communications
technology) suppliers in a given market. The research methodology
utilizes a rigorous scoring methodology based on both qualitative and
quantitative criteria that results in a single graphical illustration of
each vendor's position within a given market. IDC MarketScape provides a
clear framework in which the product and service offerings, capabilities
and strategies, and current and future market success factors of IT and
telecommunications vendors can be meaningfully compared. The framework
also provides technology buyers with a 360-degree assessment of the
strengths and weaknesses of current and prospective vendors.

About Accenture

Accenture is a leading global professional services company, providing a
broad range of services and solutions in strategy, consulting, digital,
technology and operations. Combining unmatched experience and
specialized skills across more than 40 industries and all business
functions – underpinned by the world's largest delivery network –
Accenture works at the intersection of business and technology to help
clients improve their performance and create sustainable value for their
stakeholders. With 449,000 people serving clients in more than 120
countries, Accenture drives innovation to improve the way the world
works and lives. Visit us at

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