Market Overview

Frontier Communications and Communications Workers of America Reach New Agreement, Extend California Contract Through 2020


Frontier Communications Corporation (NASDAQ:FTR) and the Communications
Workers of America District 9 (CWA) are pleased to announce the signing
and ratification of a new labor agreement amending and extending
existing contracts with CWA in California through September 2020.

The ratified agreement will benefit CWA-represented employees with
extended job security and other improvements. Frontier's customers in
California are assured of uninterrupted service from experienced
telecommunications employees.

"We enjoy a positive relationship with our CWA labor partners and are
pleased to have collaboratively reached a new agreement that forges a
better working relationship and enables Frontier to enhance its
operational condition and competitiveness," said Joe Gamble, Frontier's
West Region Senior Vice President of Operations. "We are proud to have
these dedicated men and women providing quality customer service and
focused on expanding broadband connectivity throughout the state."

Tom Runnion, Vice President of CWA District 9, said, "We have reached an
agreement that is in the best interests of telecommunications workers
and will also strengthen Frontier as we move forward in this continuing
partnership. Our experienced and trained CWA members will continue to
provide Frontier's customers with the quality service they expect and

Under the new agreement, Frontier has agreed to extend current
collective bargaining agreements. Highlights of the revised agreement

  • Extend the existing contracts by 18 months with a no layoff provision
  • Pay increases of 2.25 and 2.0 percent
  • Filling 40 New Customer Service Technician Jobs and 35 New Call Center
  • Job Upgrades for Specific Job Classifications
  • Continued operational flexibility to enhance the service experience

All commitments by Frontier are designed to ensure the workforce stays
highly motivated and trained to deliver the best possible service to its
customers. The CWA, represents approximately 2,700 Frontier employees in
California and supported the Company's 2015 acquisition of Verizon's
wireline assets. The current CWA contracts would have expired in March

About Frontier Communications: Frontier Communications
Corporation (NASDAQ:FTR) is a leader in providing communications
services to urban, suburban, and rural communities in 29 states.
Frontier offers a variety of services to residential customers over its
fiber-optic and copper networks, including video, high-speed internet,
advanced voice, and Frontier Secure® digital protection solutions.
Frontier Business™ offers communications solutions to small, medium, and
enterprise businesses. More information about Frontier is available at

About Communication Workers of America: The Communications
Workers of America represents 700,000 workers in telecommunications,
media, airlines, public service and manufacturing.

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