Market Overview

NETSCOUT Recognized as a Top Ten Best Web Support Site


NETSCOUT's Customer Service Portal, myNETSCOUT, Selected by
Association of Support Professionals as Industry Leading

, (NASDAQ:NTCT), a leading provider of service
assurance, security, and business analytics, announced today it has been
selected by the Association
of Support Professionals
(ASP), earning honors as a Top Ten Best Web
Support site for 2018.

"We are extremely pleased that the myNETSCOUT portal has been chosen by
the Association of Support Professionals as a Top Ten Best Web Support
site. A lot of effort has gone into improving our customer experience
and this site reflects NETSCOUT's deep commitment to customer
satisfaction," stated Tracy Steele, vice president, Global Services
Operations, NETSCOUT. "This award validates the vision our CEO has
instilled in NETSCOUT's service culture which is very much focused on
delivering the highest value. Our service organization has a relentless
commitment to ensure our customers' success by providing relevant
information and services that maximize the investment they have made.
myNETSCOUT, along with the App, plays an important part in this mission
and has already helped us connect with tens of thousands of customers in
ways that best support their business needs."

The myNETSCOUT portal allows customers to access a vast array of
knowledge that is geared towards enabling our customers to meet their
data visibility needs. Through myNETSCOUT the Global Services Operations
(GSO) team is always on and ready to talk live or chat through
omnichannel communications. myNETSCOUT is constantly evolving, providing
fresh content in various formats, Video-On-Demand (VOD) live streams and
downloads - all designed with customer needs in mind.

myNETSCOUT saves customers precious time, allowing them to focus on
their digital transformation initiatives. Through analytics, it also
empowers the services teams to adjust to needs in real-time, reducing
time and effort.

"The competition is always tough, and this year was no exception,"
explained Al Hahn, executive director for ASP. "NETSCOUT's inclusion in
ASP's Top Ten list is a real tribute to the company's commitment to
customer service and highlights the importance of building a world-class
service organization."

For more information on myNETSCOUT, click here.


NETSCOUT SYSTEMS, INC. (NASDAQ:NTCT) assures digital business services
against disruptions in availability, performance, and security. Our
market and technology leadership stems from combining our patented smart
data technology with smart analytics. We provide real-time, pervasive
visibility, and insights customers need to accelerate and secure their
digital transformation. Our approach transforms the way organizations
plan, deliver, integrate, test, and deploy services and applications.
Our nGenius service assurance solutions provide real-time, contextual
analysis of service, network, and application performance. Arbor
security solutions protect against DDoS attacks that threaten
availability and advanced threats that infiltrate networks to steal
critical business assets. To learn more about improving service,
network, and application performance in physical or virtual data
centers, or in the cloud, and how NETSCOUT's performance and security
solutions, powered by service intelligence can help you move forward
with confidence, visit
or follow @NETSCOUT and @ArborNetworks on Twitter, Facebook, or LinkedIn.

©2018 NETSCOUT SYSTEMS, INC. All rights reserved. NETSCOUT, the
NETSCOUT logo, Guardians of the Connected World, Adaptive Service
Intelligence, Arbor Networks, the Arbor Networks logo, ATLAS,
InfiniStream, InfiniStreamNG, nGenius, and nGeniusONE are registered
trademarks or trademarks of NETSCOUT SYSTEMS, INC., and/or its
subsidiaries and/or affiliates in the USA and/or other countries.
Third-party trademarks mentioned are the property of their respective

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