Market Overview

Tate & Lyle Appoints Questback to Deliver Their Continuous Listening Program


Questback, the global leader in enterprise feedback management, has been
selected by Tate & Lyle PLC, a leading global provider of food
ingredients and solutions, to deliver their quarterly employee
engagement pulse surveys.

As part of their continuing commitment to employee engagement, Tate &
Lyle identified a need to uncover additional employee insights and
measure levels of engagement outside of the annual employee survey.
Complementing their annual survey, this would enable them to effectively
action plan and chart progress at more regular intervals throughout the

Questback will supplement Tate & Lyle's annual survey with a continuous
listening program, starting with quarterly pulses for their 4,100 strong
workforce globally in over 27 countries. They will provide an end-to-end
solution, by running the first quarterly pulse for Tate & Lyle and
creating a solution that allows Tate & Lyle to be self-sufficient in
running their own surveys during the remainder of the year. In
partnership with Tate & Lyle, Questback have created an intuitive survey
design and dashboard that reflects the brand and a seamless respondent

"We're absolutely thrilled to be working with Tate & Lyle on this key
initiative. Research proves time and time again that employees with high
levels of engagement perform better and are more likely to remain loyal
than those employees with low levels of engagement. Adding continuous
listening to your annual employee survey can have significant benefits
for your business, by allowing you to quickly spot dips in engagement
and take steps to correct throughout the year," says John Wilkinson, UK
General Manager.

Martyn Worsley, VP, Global Talent & Organisational Development of Tate &
Lyle, said, "We're really excited to be partnering with Questback on
this key initiative. Making sure Tate & Lyle is a great and supportive
place to work where our people feel valued and are engaged has been
central to our success to date and will continue to be of paramount
importance. Tools such as these pulse surveys help us to continue to
enhance our employee offering."


Tate & Lyle is a global provider of solutions and ingredients for food,
beverage and industrial markets. Tate & Lyle operates through two global
divisions, Food & Beverage Solutions and Primary Products, supported by
the Innovation and Commercial Development and Global Operations teams.
Tate & Lyle is listed on the London Stock Exchange under the symbol
TATE.L. American Depositary Receipts trade under TATYY. In the year to
31 March 2018, Tate & Lyle sales totaled £2.7 billion.

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Questback is a complete feedback system that helps companies transform
customer, employee and market research programs. Used by thousands of
companies, including one-third of the Forbes list, Questback is the
smarter, faster way to manage feedback. Get the software, services and
human support you need to manage customer, employee and market feedback
– all in one place. People matter. Get their insight.

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