Market Overview

Travelers Identifies Top Causes of Home Damage

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Interactive report highlights the most common claims by season,
region and major metro area

The Travelers Companies, Inc. (NYSE: TRV)
today announced it has released its Top
Ways Things Can Go Wrong
interactive report, which identifies the
most common and costliest causes of home damage. The report examines the
company's national homeowners insurance claim data from 2009 to 2016. It
highlights the types of claims that are most prevalent in four regions
of the United States and some of the largest metropolitan areas. The
report also breaks out claims by season.

This press release features multimedia. View the full release here:
https://www.businesswire.com/news/home/20180724005538/en/

The Most Common Causes of Damage  (Graphic: Business Wire)

The Most Common Causes of Damage (Graphic: Business Wire)

"For many people, a house isn't just a house," said Scott Humphrey,
Second Vice President, Risk Control, Travelers. "It's a home — a place
where families build memories. By sharing the most common causes of
problems we see, we hope to help people protect their most valuable
asset."

Major Findings

  • Weathering the Storm – Weather was a significant contributor to
    property losses throughout the year. Damage from windstorms, hail and
    water accounted for half of all claims.
  • Water in the Home – While water damage caused by weather is
    certainly a risk, more water-related claims were due to non-weather
    events like plumbing or appliance issues inside the house.
  • Risks by Season – Spring produced the highest number of claims,
    mostly related to damage caused by hail. Wind was the leading source
    of claims during the summer, fall and winter.
  • Different Regions, Different Risks – Looking at the United
    States by region (Northeast, South, West and Midwest), the South
    recorded almost half of the total claims (46 percent), while the
    Midwest (12 percent) had the fewest. Wind was the largest contributor
    to claims in the Northeast and South, while non-weather-related water
    damage was the reason for most claims in the West. Hail was the most
    common cause of damage in the Midwest.
  • Risks by City – Wind damage ranked in the top five for both
    most common and costliest claims in the metropolitan areas analyzed in
    the report. Fire was one of the costliest causes of claims in these
    cities, while theft was among the most common.

Travelers recommends that homeowners perform regular home maintenance
and periodically review their insurance with an independent agent.

To access additional information on the most common and costliest
homeowner claims and valuable tips to help avoid them, visit the Top
Ways Things Can Go Wrong
interactive report.

About Travelers
The Travelers Companies, Inc. (NYSE: TRV)
is a leading provider of property casualty insurance for auto,
home
and business.
A component of the Dow Jones Industrial Average, Travelers has
approximately 30,000 employees and generated revenues of approximately
$29 billion in 2017. For more information, visit www.travelers.com.

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